Hi,
I’m having a really weird problm with product manager.
I’m a PC user, windows 10.
I was trying to update some of my products (EZ KEYS, Suprior Drummer 3 3.17 to 3.21, and core sound) with Product manager.
I could download the necessary files, but I couldn’t update them.
Product manager said, “Installer Launched”, but nothing happened.
So, I decided to re-install Product manager, and I download it.
However, now I can’t even install the Product manager.
I tried to install it with adminstrator, but nothing happend, even any error messages poped-up.
Other programs, I mean any other .exe files are working fine, but only any toontrack set-up files are not working.
I don’t use any anti-virus program, or even something similar.
I really don’t know what to do.
Please help me.
Hi,
Are you using Windows 10 Pro? This is an issue that seems to happen only to a few Windows 10 Pro users. We can’t reproduce it on a clean Windows 10 Pro installation.
Here is a workaround:
Olof Hermansson - Toontrack
Coder
Hi,
Are you using Windows 10 Pro? This is an issue that seems to happen only to a few Windows 10 Pro users. We can’t reproduce it on a clean Windows 10 Pro installation.
Here is a workaround:
Olof Hermansson - Toontrack
Coder
where can I get toontrack audio sender
Operating system: Windows 10
You find it in the Product Manager under ‘Toontrack Software Tools’
BR,
John
John Rammelt - Toontrack
Technical Advisor
I have the same issue. I tried the steps you suggested with the same results. Just disappears and does not work.
Would love some help.
I have the same issue. I tried the steps you suggested with the same results. Just disappears and does not work.
Would love some help.
Operating system: Windows 10
Please contact support.
Olof Hermansson - Toontrack
Coder
I also had the same problem with updating SD3 (the “1714 error”).
I followed Olof’s advice without success. However, I changed the parameter with ‘ /qn’ (a space, a slash and qn) and it works.
Try this if anyone interested.
My system is Win10 Home (21H1; monthly updated).
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