Topic: Install error – EZdrummer 2 – Mods help!

Viewing 11 replies - 1 through 11 (of 11 total)

Replied August 25, 2020 at 18:20 #2614937

Scott
Moderator

Are you installing from the Toontrack Product Manager or running the installer from the download? Please try installing from Product Manager. Your pic didn’t seem to attach so if you could try again please.

Scott Sibley - Toontrack
Technical Advisor

Replied August 26, 2020 at 16:18 #2615408

jian789
Participant

I still get the same error message when trying that. “Windows error 1310”.

Here’s the message: https://postimg.cc/Sjdjvwd6

Operating system: Windows 10

Replied August 26, 2020 at 16:58 #2615419

John
Moderator

Hi, are you positive that you are installing through the Toontrack Product Manager Application?

That error is mostly related to browsing a ZIP file instead of Extracting it first and the path in the dialog window is really off.
Installing through the PM application should not yield any of the above.

BR,
John

John Rammelt - Toontrack
Technical Advisor

Replied August 26, 2020 at 18:25 #2615452

jian789
Participant

No progress so far…

Replied August 26, 2020 at 18:26 #2615456

jian789
Participant

And yes, I am installing from the application.

Replied August 27, 2020 at 11:45 #2615743

jian789
Participant

I used the app to unzip the files. Then i removed the zip file and installed though the app.
I still get the same error message. Pls hlp

Operating system: Windows 10

Replied August 27, 2020 at 13:04 #2615766

Olof Hermansson
Moderator

“C:\Program” is not a valid destination path. The installer incorrectly suggests that as the default on some localizations of Windows. Does the installer let you select a different path for libraries? If so, I suggest you use “C:\Program Files (x86)\Common Files\Toontrack\” for that.

If paths of any other components in the installer are set to just “C:\Program”, they need to be changed as well.

Olof Hermansson - Toontrack
Coder

1
Thanked by: jian789

Replied August 27, 2020 at 14:32 #2615788

jian789
Participant

Thank you, mod. I will try that!

Replied August 28, 2020 at 13:28 #2616184

jian789
Participant

Problem solved by formating c:/.

Thx mods.

Operating system: Windows 10

Replied September 22, 2020 at 05:17 #2624351

tommynoise
Participant

i tried C:\Program Files (x86)\Common Files\Toontrack\ and didn’t work for me. i keep getting “error 1311 source file not found”

Operating system: Windows 10

Replied September 22, 2020 at 13:37 #2624458

Scott
Moderator

tommynoise wrote:

i tried C:\Program Files (x86)\Common Files\Toontrack\ and didn’t work for me. i keep getting “error 1311 source file not found”

Operating system: Windows 10

Please install from the Toontrack Product Manager.

Scott Sibley - Toontrack
Technical Advisor
Author

Replies

Viewing 11 replies - 1 through 11 (of 11 total)

Install error – EZdrummer 2 – Mods help!

EZdrummer Help

Viewing 11 replies - 1 through 11 (of 11 total)