Here are a couple of simple things to check – you may have already done this, so please forgive if this information is redundant. Have you actually installed the Superior Drummer 3 software to your system through the Product Manager? Downloading it is one step, doing the actual installation is another. After turning off and then restarting your system, if you were to open the Toontrack Product Manager (while connected to the internet of course) and look at the left-hand side of the screen, what do you see? Are you given an option to “download”, “install”, or “update” any of your products? At the very top of the screen does it indicated that “All installed products are up-to-date”?

Great! Note that I’m using a mac system and I see you’re on Windows, so things might work slightly differently than what I’m describing, so keep that in mind. You can either open SD3 within the DAW program you’re using, or, you should be able to launch it as a standalone product.

For standalone;

Locate your applications folder and find the Toontrack folder within. You should see an icon labeled SD3 located alongside the icon label PM for Product Manager. Click the SD3 icon and the program should come to life and show you the drumkit screen that you’ve seen in all the ads.

Within your DAW;

You’ll load SD3 like you would any virtual plugin instrument. Create a software channel, and in the slot where you load instruments, you should click and find an entry labeled “Toontrack”. Click that and it should give you an option to select SD3. Choose SD3, and your instrument should be loaded and ready for use.

I’d also point you to YouTube where you’ll find many different videos that explain many of the program functions in a visual way. I’ve found them quite helpful.

I hope this has helped you get started, and hopefully someone more knowledgable than I will respond as well if any of my information has been less than accurate! It is a VERY powerful program and I learn something new each time I use it.

Cheers, I’m so glad you’ve been able to make some progress!

Sounds like you didn’t update the AU. Do a custom install and ensure that AU is selected.

jord