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Standalone Crash & tiny Gui in Cubase

EZbass Help
Viewing 7 replies - 1 through 7 (of 7 total)
  • Replied May 20, 2020 at 15:33 #2581617
    Olof Hermansson
    Moderator

    Could you try zipping the dmp file, please? It didn’t get uploaded.

    In the standalone, go to Settings > General and click “Reset Scale and Size”. See if that fixes the Cubase issue.

    Olof Hermansson - Toontrack
    Coder

    Replied May 20, 2020 at 15:40 #2581622
    Didier Martini
    Participant

    Hi, no it didn’t fixed the issue in Cubase. I Closed cubase, relanched the Standalone and it didn’t crashed this time (i reinstalled the complete library since 3 times).

    here is the last dump file again (it’s certainly not the same one as when the standalone was crashing) ! thanks for the help !


    EZbass version: 1.0.2
    Operating system: Windows 10

    1

    Thanked by: Henrik Ekblom
    Replied May 20, 2020 at 16:46 #2581689
    Didier Martini
    Participant

    Must i contact the support or on the forum it’s ok ?


    EZbass version: 1.0.2
    Operating system: Windows 10
    Replied May 20, 2020 at 16:58 #2581708
    Olof Hermansson
    Moderator

    It looks like a crash several others have had, which happens if the window was very large the last session (in the same host or standalone).

    Please open Command Prompt and paste this command (and press Enter):

    reg query HKCU\SOFTWARE\Toontrack\EZbass /v *e_*

    What does it say?

    Then, you can run this command to hopefully make the standalone not crash when you open it:

    reg delete HKCU\SOFTWARE\Toontrack\EZbass /v Size_Standalone /f

    Olof Hermansson - Toontrack
    Coder

    Replied May 20, 2020 at 17:31 #2581734
    Didier Martini
    Participant

    Hello, my monitor is a 17″ CRT, i’m running it at 1152×864 75hz with a Dpi windows scale at 100%, not really what i call a very large session lol.

    here is the result of the first reg query :

    HKEY_CURRENT_USER\SOFTWARE\Toontrack\EZbass
    Size_StandAlone REG_SZ 1150,794

    I own Superior drummer 3, it’s running fine.

    edit : bad news, i just run the 2nd reg query, and now Ez bass standalone crash again lol 🙁 … what a nightmare..


    EZbass version: 1.0.2
    Operating system: Windows 10
    Replied May 20, 2020 at 18:14 #2581780
    Olof Hermansson
    Moderator
    BEST ANSWER

    Ah, your screen is about as wide as the minimum width of EZbass. Let’s see if it helps to use a 90% scale for EZbass, with these commands:

    reg add HKCU\SOFTWARE\Toontrack\EZbass /v Scale_StandAlone /d "0.9" /f

    reg add HKCU\SOFTWARE\Toontrack\EZbass /v Size_StandAlone /d "1150,735" /f

    reg add HKCU\SOFTWARE\Toontrack\EZbass /v Scale_Cubase /d "0.9" /f

    reg add HKCU\SOFTWARE\Toontrack\EZbass /v Size_Cubase /d "1150,735" /f

    Olof Hermansson - Toontrack
    Coder

    Replied May 20, 2020 at 18:21 #2581789
    Didier Martini
    Participant

    Yes !!! Good one Sir !! thank you so much ! yes, in superior drummer 3 i use a 80% scale ! standalone and in cubase is now working ! thank you !


    EZbass version: 1.0.2
    Operating system: Windows 10

    1

    Thanked by: Olof Hermansson
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