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Hi Toontrack!
I’ve installed EZBass yesterday. I have created a new project in Cubase (Cubase pro 10.5.12) and loaded EZBass as an instrument. It worked well and I started enjoying it.
I’ve tried to load EZBass into another project and it crashed Cubase. I restarted everything but now Cubase crashes every time I load EZBass both for existing projects and new projects. This doesn’t happen when I load EZDrummer and EZKeys or any other vet instrument.
I attach the Mac report on the crash (let me know if you need additional information). FYI – It doesn’t happen with the stand alone version.
Thanks for your help.
Kind regards,
Sébastien
Hi,
Can you open the standalone? If so, go into Settings > General and click “Reset Scale and Size”. That could fix it for Cubase.
Olof Hermansson - Toontrack
Coder
2
Thanked by: NellyG and Sebastien LaloueHi Olof,
It works, fantastic!
I appreciate the quick turnaround and fixing the issue.
Have great day ahead.
Sébastien
I tried that, but sadly EZBass 1.1.6 still crashes my cubase 12.0.52 every time it opens…
any other tips?
I tried that, but sadly EZBass 1.1.6 still crashes my cubase 12.0.52 every time it opens…
any other tips?
EZbass version: 1.1.6
Operating system: Windows 10
- This post was modified 2 years, 6 months ago by GuyManning.
That’s a very strange crash. Perhaps the VST3 has become corrupt so try reinstalling it. If it does not immediately help, try it in a new project without any other plug-ins loaded (and with as little system extensions or special drivers as possible loaded). It works in standalone?
Olof Hermansson - Toontrack
Coder
1. It will crash Cubase even when I simply choose it as a VSTIi (No Project open yet)
2. Tried it in a new Project – same crash
3. Please advise what are the steps to re-install it….uninstall first then main EZBass app then latest update?
4. Standalone works fine
Guy
Please advise what are the steps to re-install it….uninstall first then main EZBass app then latest update?
In this case, delete C:\Program Files\Common Files\VST3\EZbass.vst3 and then run the 1.1.6 updater which should reinstall the VST3.
Could you check if the EZbass VST2 works for you in Cubase?
Olof Hermansson - Toontrack
Coder
Hm, I think you would need to remove EZbass.vst3 to make Cubase let you use the VST2, and the path to it has to be added in the “VST Plug-in Manager” in Cubase – the same path that the standalone shows in Help > Show Plug-In Path. But try the reinstall first.
Olof Hermansson - Toontrack
Coder
Ok that worked…ie the remove of the vst3 and then the v1.1.16 re-install
Thank you
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