Topic: I purchased CINEMATIC GRAND and i got a ZIP download, i am MAC. | Toontrack

I purchased CINEMATIC GRAND and i got a ZIP download, i am MAC.

EZkeys Help

Posted April 20, 2020 at 23:12 #2565975

Juan Riveros
Participant

Hi, i just bought the EZKEYS cinematic GRAND. Paid for it, it download, BUT…. a zip file. For windows. And i am in a MAC computer. There where no option available for choosing etiher i wanted it for mac o windows….. i just got the ZIP file. It doesnt work. Could you please send me the MAC file? I feel i just lost my money on this one. Please help me out. What shoud i do?

Operating system: macOS Catalina (10.15)
Creator

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Replied April 21, 2020 at 11:06 #2566110

John
Moderator

Hi,

please use the Toontrack Product Manager to download and manage your Toontrack products.

In both the PM application and the Web interface, you have the option to select your platform, please see the screen shots.

BR,
John

John Rammelt - Toontrack
Technical Advisor
Author

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