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SD3 Catalina & Cubase 10.5 CRASH!!!

Superior Drummer 3 Help
Viewing 15 replies - 1 through 15 (of 47 total)
  • Replied November 16, 2019 at 12:13 #2492980
    Olof Hermansson
    Moderator

    Crash logs, please.

    Olof Hermansson - Toontrack
    Coder

    Replied November 16, 2019 at 12:44 #2492988
    Daryl Holden
    Participant

    crash logs from Cubase?


    Superior Drummer 3 version: 3.1.4
    Operating system: macOS Catalina (10.15)
    Replied November 16, 2019 at 12:47 #2492989
    Daryl Holden
    Participant

    where do i find them ?

    Replied November 16, 2019 at 12:57 #2492990
    Jonas
    Participant

    Hello,

    I have the same problem after updating to Cubase 10.5, it crashes as soon as I want to open SD as a VSTi. It plays just fine if I open an old project and I can record ok. As soon as I want to open SD within Cubase it crashes. Worked like a charm in Cubase 10.

    I do not mean to hijack this thread but I have attached my error log.

    Running Mac Mojave
    32 GB Ram
    UA Apollo Twin MK2
    Latest version of Cubase 10.5

    Cheers

    Jonas


    Superior Drummer 3 version: 3.1.4
    Operating system: macOS Mojave (10.14)
    Replied November 16, 2019 at 13:00 #2492992
    Daryl Holden
    Participant

    Here is cubase

    Replied November 16, 2019 at 13:01 #2492995
    Daryl Holden
    Participant

    Mine does the same some of the times… crashes on opening

    Replied November 16, 2019 at 15:04 #2493020
    Olof Hermansson
    Moderator

    It looks like something has corrupted the heap memory, because these two logs are crashes within the system calls CGContextDrawImage and CGImageCreate.

    Please upload a few more Cubase crash logs if you can – you can find them in ~/Library/Logs/DiagnosticReports (use “Go to Folder” in Finder’s Go menu). It may help us find the cause of the crashes.

    If SD3 doesn’t crash in standalone and didn’t crash in older versions of Cubase, I would guess it’s Cubase itself causing this (corrupting the memory). It could also be another plug-in. Since SD3 uses quite much memory, it is likely to trigger crashes when the memory is corrupt. (Note, corrupt memory does not mean there’s anything wrong with the hardware RAM, it’s just a type of software bug.)

    Olof Hermansson - Toontrack
    Coder

    1

    Thanked by: Jonas
    Replied November 17, 2019 at 03:17 #2493180
    Daryl Holden
    Participant

    here you go more crash logs and no there no conflict with another plug its the only vst in the project

     

    1

    Thanked by: Olof Hermansson
    Replied November 18, 2019 at 11:10 #2493497
    Olof Hermansson
    Moderator

    I’ve tested Cubase 10.5.0 with Superior Drummer 3.1.4 now on both macOS 10.14.6 and macOS 10.15.1 and I haven’t had any crashes.

    Create a new empty project, insert SD3 and switch tabs?

    Olof Hermansson - Toontrack
    Coder

    Replied November 20, 2019 at 07:02 #2493999
    Daryl Holden
    Participant

    This was a blank session and sd3 was the only plug so I’m at a loss right now I can’t use my sd3


    Superior Drummer 3 version: 3.1.4
    Operating system: macOS Catalina (10.15)
    Replied November 20, 2019 at 09:53 #2494018
    Olof Hermansson
    Moderator

    Could you give exact steps for reproducing the crash, please? (It’s not clear if you are doing anything between inserting SD3 and switching tabs.)

    Olof Hermansson - Toontrack
    Coder

    Replied November 20, 2019 at 18:16 #2494126
    Daryl Holden
    Participant

    sure i can

    step 1.   Load cubase pro

    step2. Create Blank Project

    Step3 . Insert an Instrument Track and select SD3

    step4. Open the instrument

    Step5. Either Crash or Instrument shows

    Step6. Swap to the groove tab and Crash

    i know im not the only one im reading stuff all over the net about it

     

    • This post was modified 5 years, 7 months ago by Daryl Holden.
    Replied November 21, 2019 at 12:11 #2494276
    Olof Hermansson
    Moderator

    Hm okay, I still cannot reproduce it. After step 3, could you please save the Cubase project and upload here? Also test yourself to restart Cubase, open that project and see if the SD3 instance already in it crashes.

    Does the SD3 standalone work for you?

    Do you have any default project set in SD3? (If “Delete Current Default Project” in the File menu is enabled, you have.) If so, maybe try to delete it?

    Are you using “Mono Outputs” (in SD3 Settings > Advanced)?

     

    Daryl Holden wrote:

    i know im not the only one im reading stuff all over the net about it

    I’m not finding much about SD3 crashing Cubase 10.5.0. Could you share some links, please?

    Olof Hermansson - Toontrack
    Coder

    Replied November 24, 2019 at 18:39 #2495259
    Gaetano Vorzitelli
    Participant

    Buonasera accade la stessa cosa anche a me, con cubase 10.5 va in crashDesiderio
    Ho allegato il file, aiutoooooo!!!!


    Superior Drummer 3 version: 3.1.4
    Operating system: macOS Mojave (10.14)
    Replied November 24, 2019 at 19:36 #2495279
    Gaetano Vorzitelli
    Participant

    Ho anche io lo stesso problema fra l’altro su una macchina simile alla tua!!! OSX Mojave, e cubase 10.5.

    Come risolvere?


    Superior Drummer 3 version: 3.1.4
    Operating system: macOS Mojave (10.14)
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