Topic: SD3 crashes

Viewing 15 replies - 1 through 15 (of 27 total)

Replied November 11, 2019 at 15:15 #2491720

Olof
Moderator

Nothing attached. Try again please. A pdf is okay but a plain text file is best.

Olof Hermansson - Toontrack
Coder
Replied November 11, 2019 at 15:30 #2491724
Pit P
Participant
Hi Olof,

I go to Add Instruments -> Search -> „Buchla 258 Snare 4 Distort“ -> change to the grid editor -> „Buchla 258 Snare 4 Distort“ named to Instrument2-> I just click into the window of grid editor, for example on a Midi Note and the programm crashes. I attached pictures. The report I already sent to you is the report of this.

This post was modified 5 years, 6 months ago by Pit P.
Replied November 11, 2019 at 15:31 #2491726

Pit P
Participant

Process_Peg
Replied November 11, 2019 at 16:02 #2491740

Olof
Moderator

This looks like a bug that we have fixed for the next update. It’s when you click in the grid editor (after having done certain things there). Do you have any way to reliably reproduce it? A project file that you could send? Then I could verify if it’s the same as what we fixed.

If you have any crash log from changing kit pieces with “Add Instrument”, please upload that too (and/or say how to reproduce it if possible).

Thanks.

Olof Hermansson - Toontrack
Coder

Replied November 13, 2019 at 09:43 #2492189

Pit P
Participant

Hi Olof,

Ok, I try to repost this, because no one answered.

I go to Add Instruments, then Search -> choose „Buchla 258 Snare 4 Distort“ -> Click into the grid editor -> „Buchla 258 Snare 4 Distort“ is Instrument2-> I just click into the window of grid editor, for example on a Midi Note and the programm crashes. I attached pictures. The report I already sent to you is the report of this.

Replied November 13, 2019 at 10:08 #2492196

Olof
Moderator

It doesn’t crash in 3.1.4 if I try that. Can you reproduce it every time? If so, could you upload a SD3 project file for the state before using Add Instrument?

Superior Drummer 3 version: 3.1.4
Olof Hermansson - Toontrack
Coder

Replied November 13, 2019 at 10:21 #2492197

Pit P
Participant

It depends on my system and Logic. It makes automatically backups. Yes, i choose a project file and then i want to change instruments in it. Sometimes this doesn’t work neither. And then it crashes.

I tried to open SD as standalone and worked on the Drums without the Song. Then opened Logic and loaded the project file and it worked. Haha.
If I first open Logic and work in the DAW I have thoose crashes.

Replied November 13, 2019 at 10:55 #2492209

Olof
Moderator

Sorry, I’ve been trying hard to get it to crash in Logic but it just isn’t happening. It could depend on what you have on the song track or what you have done earlier in the grid editor. When you get a crash, go back to the most recent save and see if you can reproduce it. If so, open the same save in Logic again, save a SD3 project file (from the File menu in the SD3 window) and upload it, please.

Olof Hermansson - Toontrack
Coder

Replied November 13, 2019 at 16:39 #2492317

Bear-Faced Cow
Participant

Out of curiosity, I tried to see if I could make it crash in Logic and had no luck either (the Dev/QA in me also tried going a bit beyond the steps to see if anything would happen… no luck). What are your CoreAudio settings in Logic? Are there any other plug-ins being used in your Logic project?

jord

Jordan L. Chilcott

Web Site: https://jordanchilcottmusic.com/

Replied November 13, 2019 at 18:49 #2492347

Pit P
Participant

I just tried: I have this problem with a completly new project. 🙁 I have those libraries:

Core Library

Electronic

Percussion

Preset Sounds

but I loaded all 5.. ?

Computer: 16 GB DDR-3

280 GB of 2 TB available

No other Plug-Ins loaded… Is my computer the problem?

This post was modified 5 years, 6 months ago by Pit P.

Replied November 14, 2019 at 09:27 #2492453

Olof
Moderator

A completely new project? Okay but you can’t even enter the grid editor if the song track is empty, so you must have done something more than “use Add Instrument and click on a note in grid editor.” Maybe you could make a screen recording (with QuickTime Player for example) of everything from inserting SD3 in Logic up until it crashes?

Olof Hermansson - Toontrack
Coder

Replied November 14, 2019 at 09:48 #2492459

Pit P
Participant

Right, I only added a software instrument track and choosed the AU-Instrument: Toontrack Superior Drummer 3 -> Stereo

Then opened the Grid Editor and Add Instruments. If I go through the sounds my computer hard disk is hard working. You can hear that. I‘m a bit stressed at the moment. Will try to make a video of it soon.

Replied November 21, 2019 at 17:14 #2494327

Pit P
Participant

Hi Olof, here is the video of the crashes. I sent you a non-public link from my YouTube Channel. https://youtu.be/19ZXKEq7IQY

– It takes a bit time if the Drummer 3 is loaded.

– I can’t move the grid editor window.

– It crashes if I change instruments or I just working with it after a some minutes.

Replied November 21, 2019 at 17:47 #2494334

Olof
Moderator

Thank you, that’s really helpful. I can now reproduce that crash so I should be able to fix it.

Olof Hermansson - Toontrack
Coder

Replied November 22, 2019 at 11:34 #2494566

Olof
Moderator

The crash (or memory corruption that may cause a crash later) seems to happen only if the grid editor is open (detached) when you add an instrument.

Olof Hermansson - Toontrack
Coder
Author

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Viewing 15 replies - 1 through 15 (of 27 total)

SD3 crashes

Superior Drummer 3 Help

Viewing 15 replies - 1 through 15 (of 27 total)