Topic: Can't install SD3 Library Part 1 on MacOS Catalina

Viewing 15 replies - 1 through 15 (of 17 total)

Replied October 25, 2019 at 09:42 #2485891

Olof Hermansson
Moderator

See https://www.toontrack.com/forums/topic/cant-install-on-catalina/ for a workaround.

The Sound Installer in the download is still 32-bit, true, but if you start the installation from Product Manager, a newer installer will be used.

Olof Hermansson - Toontrack
Coder

Replied November 5, 2019 at 10:35 #2489788

miker83
Participant

I have the same issue. The “fix” provided above by Olof does not work unfortunately. It seems SD3 is not compatible with Catalina despite claims there is a workaround from the company.

Replied November 5, 2019 at 17:49 #2489929

Thomas Smith
Participant

It did work for me, though, so maybe your situation is different from the one described here. But be sure to pick a location on your Mac for the downloads that is not restricted by Mac OS. That’s what actually causes this – In Catalina apps are required to ask permission to access the Downloads folder, and probably others. I created a temp/toontrack folder in my home directory and that worked.

Unfortunately I’m stuck on another gotcha, which is that Roland’s V-Drums MIDI driver isn’t yet compatible with Catalina. Good thing I only updated my travel laptop, not the one normally hooked up to the set. Sigh.

1
Thanked by: Ruest

Replied December 14, 2019 at 18:27 #2517224

Johnnyd_4
Participant

hey guys, on Mac version 10.5.2 Catalina . can’t install the sound library, just says can’t parse the installer config file !! argh any help greatly appreciated

Replied December 17, 2019 at 01:03 #2518234

Lee_50
Participant

Running into the same issue installing on 10.15.2, local drive, mbpro 16 inch 2019.

Followed instructions but still getting : Could not parse installer config file. Please insert the first disk of your SDX library

Operating system: macOS Catalina (10.15)

Replied December 17, 2019 at 08:56 #2518446

Olof Hermansson
Moderator

Lee_50 wrote:

Running into the same issue installing on 10.15.2, local drive, mbpro 16 inch 2019.

Followed instructions but still getting : Could not parse installer config file. Please insert the first disk of your SDX library

Operating system: macOS Catalina (10.15)

Please post a screenshot of your Preferences window in Product Manager.

Olof Hermansson - Toontrack
Coder

Replied December 22, 2019 at 08:02 #2524780

James
Participant

Same issue here, screenshot attached, none of the sound installers will work on 10.15.2

Superior Drummer 3 version: 3.1.5
Operating system: macOS Catalina (10.15)

Replied December 22, 2019 at 12:03 #2524819

Olof Hermansson
Moderator

James wrote:

Same issue here, screenshot attached, none of the sound installers will work on 10.15.2

Superior Drummer 3 version: 3.1.5
Operating system: macOS Catalina (10.15)

See https://www.toontrack.com/forums/topic/cant-install-on-catalina/

Olof Hermansson - Toontrack
Coder

Replied December 24, 2019 at 06:43 #2525664

j0selit0
Participant

MacBook Pro 15 mid 2014 w os 10.5.2

Same issue. i did work around and I was able to install only 1 of 5 library.

from part 2, when I click on red installation button, it gets grayed out but nothing happens.

Replied December 25, 2019 at 12:24 #2526069

Olof Hermansson
Moderator

j0selit0 wrote:

MacBook Pro 15 mid 2014 w os 10.5.2

Same issue. i did work around and I was able to install only 1 of 5 library.

from part 2, when I click on red installation button, it gets grayed out but nothing happens.

Please post a screenshot of your Preferences window in Product Manager.

Olof Hermansson - Toontrack
Coder

Replied December 25, 2019 at 13:19 #2526082

Olof Hermansson
Moderator

Olof Hermansson wrote:

j0selit0 wrote:

MacBook Pro 15 mid 2014 w os 10.5.2

Same issue. i did work around and I was able to install only 1 of 5 library.

from part 2, when I click on red installation button, it gets grayed out but nothing happens.

Please post a screenshot of your Preferences window in Product Manager.

Never mind, I found and fixed the error. Restart Product Manager and you should be able to install part 2 and the rest.

Olof Hermansson - Toontrack
Coder

Replied December 27, 2019 at 08:07 #2526942

j0selit0
Participant

I was able to complete installation. Apparently it was hiccup in their server preventing installer to launch.

Now real question is how do I move library to external HD?

Installing library to internal drive wasn’t my plan.

Operating system: macOS Catalina (10.15)

Replied December 27, 2019 at 09:04 #2526952

John
Moderator

Hi j0selit0,

SDX libraries can be moved in the Finder and then re-linked in either the PM or SD3 Settings > Libraries/Paths.

Just Move the entire ‘SL-SuperiorDrummer3’ folder to the preferred location on your external drive.
Open SD3 and go to Settings > Libraries/Paths, click the drop-down next to ‘Superior Drummer 3’ and ‘Change path…’.

BR,
John

John Rammelt - Toontrack
Technical Advisor

Replied January 4, 2020 at 09:15 #2530262

chase.roddy
Participant

Honestly this is really frustrating, Facing an issue that has been on this forum since October. Spending over 400$ for a software that we need to make music. Just bought a new iMac and it came with Catlina Installed. Any news on when they will be releasing all the Product Manager install issues? I tried the work around issue, but I can’t install the updates on my external drive or anywhere after I installed folder 1 of SPD3. Any help?

Operating system: macOS Catalina (10.15)

Replied January 4, 2020 at 15:12 #2530293

Scott
Moderator

chase.roddy wrote:

Honestly this is really frustrating, Facing an issue that has been on this forum since October. Spending over 400$ for a software that we need to make music. Just bought a new iMac and it came with Catlina Installed. Any news on when they will be releasing all the Product Manager install issues? I tried the work around issue, but I can’t install the updates on my external drive or anywhere after I installed folder 1 of SPD3. Any help?

Operating system: macOS Catalina (10.15)

From Olof (Toontrack):

“Sorry, we have been working very hard to resolve these issues. New installers are being tested at the moment. They are looking good, although one serious problem was found today and has been fixed. They need just a little more betatesting time. I expect them to be made available to you all on Monday. Again very sorry for the inconvenience.”

Scott Sibley - Toontrack
Technical Advisor
Author

Replies

Viewing 15 replies - 1 through 15 (of 17 total)

Can't install SD3 Library Part 1 on MacOS Catalina

Superior Drummer 3 Help

Viewing 15 replies - 1 through 15 (of 17 total)