No products in the cart.
Bought Superior Drummer 3 yesterday, installed it, just installed the first of the sound libraries today and now I have graphics but I see there are no presets whatsoever. What gives??? I only have Default kits. I don’t have any artist presets, mixer presets, individual drum presets etc…. all of which I can see in videos online. Looking at the default directories for the presets they are all empty. So…. what do I need to do to get the presets and why do I have to post on here to find out how? A customer shouldn’t have to go on a forum to find out why the product is missing functions from day 1 :-/ Certainly this could be done waaaay easier… like every other software out there.
*EDIT – So Googling it I found this thread: https://www.toontrack.com/forums/topic/no-presets-in-sd3/
Going back into the Product Manager and expanding “Details” then showed the “Sound Library Update & Preset for Windows”. Really Toontrack??? Could you not incorporate this into the main download? $400 software and I have to stay up late trying to figure out wtf is wrong just to find out you buried it in a download somewhere that wasn’t obvious? Not cool.
Did you use Product Manager the first time you installed, and installed it on the same computer that you used Product Manager on?
The scenario that you describe shouldn’t happen in the above case, since Product Manager will prompt you to install an update – e.g. you shouldn’t have to go into Details to see it…
Henrik Ekblom - User Experience Designer
Toontrack
No, because I keep my DAW off the internet so I can run the machine without anti-virus and anti-malware software. I only ever connect it to the internet for activations when required or quick downloads. Since the libraries took several hours I downloaded then using the product manager installed on my internet/everything else computer.
Ah, ok. As I said; in normal cases the update would have been easier to spot for the user, but when installing to an offline computer it might be trickier. We’ll look into it! Thanks for the report.
Henrik Ekblom - User Experience Designer
Toontrack
1
Thanked by: Rev2010No products in the cart.
Get all the latest on new releases,
updates and offers directly to your inbox.
Note: By clicking the 'I WANT IN' button, you will not be creating a Toontrack user account. You will only sign up to get our newsletters, offers and promotions to your inbox. You can unsubscribe at any time from a link at the bottom of each email. If you want to learn more about our privacy policy, please find detailed information here.