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Windows error 1310

EZkeys Help
Viewing 3 replies - 1 through 3 (of 3 total)
  • Replied August 16, 2019 at 13:44 #2472804
    Scott
    Moderator

    Are you installing via the Toontrack Product Manager? Are you logged in as Administrator?

    Scott Sibley - Toontrack
    Technical Advisor

    Replied August 16, 2019 at 13:57 #2472806
    Markus Fredriksson
    Participant

    Hi. I am logged in as administrator and using product manager.

    I only get this problem on EZKeys not on the other products.
    Thanks for the quick reply.


    Operating system: Windows 10
    Replied August 16, 2019 at 16:54 #2472836
    Olof Hermansson
    Moderator

    That path does not look good. It shouldn’t say “C:\Program” but possibly “C:\Program Files” instead, if that’s where you have/want the EZkeys libraries (sounds). In Explorer you see “Program” but that’s just a Swedish display localization of “Program Files”.

    Do you get the option to select a path for the sounds in the installer? If not, you can run this command in Command Prompt, then start the installer and select a path:

    reg delete HKLM\SOFTWARE\WOW6432Node\Toontrack\EZkeys /v SoundPath /f

    (Carefully copy/paste the entire line to a Command Prompt window and press Enter.)

    Olof Hermansson - Toontrack
    Coder

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