Post Rock installation trouble- "COULD NOT COPY… SOUNDB1.OBW"

EZdrummer Help
Viewing 8 replies - 1 through 8 (of 8 total)
  • Olof Hermansson
    Moderator

    The install log should contain a more accurate error. Open it from the File menu in the installer.

    Olof Hermansson - Toontrack
    Coder

    squeezenor
    Participant

    2018-12-09 08:23:48: Trying to copy file EZX2_Post-Rock/Sounds/soundb1.obw
    2018-12-09 08:23:48: Error: C:\Program Files (x86)\Common Files\Toontrack\EZDrummer\EZX2_Post-Rock\Sounds\soundb1.obw is not writable, aborting.

    how about that? that came up a bunch toward the end.  the last thing was this, also similar:

    12/10/2018 3:54:20 AM: Error: Failed to write data to “C:\Program Files (x86)\Common Files\Toontrack\EZDrummer\EZX2_Post-Rock\Sounds\soundb1.obw”

    this was after i extracted all the files. i’m putting the files on an external drive, which was worked for the other ezx’s, so i don’t know if that is an issue.

    Olof Hermansson
    Moderator

    Well, for some reason, this installer is trying to install to the internal drive. Does the Product Manager still show the other EZXs as installed?

    Please open Command Prompt and issue these two commands and show me what it says:

    reg query HKLM\SOFTWARE /v HomePath /S

    reg query HKCU\SOFTWARE /v HomePath /S

    Olof Hermansson - Toontrack
    Coder

    squeezenor
    Participant

    it sure does show them as installed. it shows them all as installed, and they all work perfectly, save for the post rock. the only interesting thing i noticed is that the post rock is the only product that doesn’t have any checkmarks with parentheses around them. the rest all have one; usually “download”, but some have the “install” check mark in parentheses.

    as for the prompts, i got 1 match for the first and 0 for the second one, as shown below.

    HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Toontrack\Superior\EZDrummer
    HomePath REG_SZ C:\Program Files (x86)\Common Files\Toontrack\EZDrumme
    r\

    and

    End of search: 0 match(es) found.

    Olof Hermansson
    Moderator

    Thanks. Okay, all the EZXs are apparently on the internal disk then, in C:\Program Files (x86)\Common Files\Toontrack\EZDrummer.

    Is there a folder EZX2_Post-Rock there? It said “EZX2_Post-Rock\Sounds\soundb1.obw is not writable.” If you click “Install Product” in Product Manager, a newer version of the installer software will be used and it will/may write a more accurate reason for the failure to the log.

    A checkmark in parentheses at “Download” means that the download is no longer in the download folder but the product has been installed so that the download is no longer needed. A checkmark in parenthesis at “Install” means that some optional component of the product is not installed (for example the 32-bit software), while all required components are. Click Show Details > Installation Info to see what is and what is not installed.

    Olof Hermansson - Toontrack
    Coder

    squeezenor
    Participant

    ok, i got it! i uninstalled everything, threw it away, verified and redownloaded, then installed again via the installer. its working great now.

    two questions now: is it safe to throw everything away in the “clear up disk space” tab? and could i somehow move all this over to the external drive, or does it want to be right where it is? i specified the external drive as the download location in the options tab but that didn’t seem to do it. if it has to be there, then that’s fine. i’ll find another way to clear up space.

    Olof Hermansson
    Moderator

    Glad to hear!

    You can use “Move Downloads” in Options for that purpose. But you don’t really have to keep the downloads since they can be downloaded again whenever you’ll need to reinstall something, so “Clean Up” should be fine to use.

    Olof Hermansson - Toontrack
    Coder

    squeezenor
    Participant

    can’t thank you enough for the help, olof! having a lot of fun with it now.

Viewing 8 replies - 1 through 8 (of 8 total)

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