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  4. Where is New York SDX Vol.1 with my purchase or SD 3 Upgrade?

Where is New York SDX Vol.1 with my purchase or SD 3 Upgrade?

Superior Drummer 3 Help
Viewing 5 replies - 1 through 5 (of 5 total)
  • Replied November 27, 2018 at 15:06 #2204141
    Scott
    Moderator

    The sale we had for S3 and the free New York Vol.1 SDX was for the regular and crossgrade (not the upgrade). The reason being is that the New York Vol.1 SDX is exactly the same library as the Avatar library that shipped with S2…which you already have in your account because you own S2.

    Scott Sibley - Toontrack
    Technical Advisor

    Replied November 28, 2018 at 04:33 #2207513
    Damian Sambrano
    Participant

    I m having the same issue. I bought the regular version of SD3 from Sweetwater and it does not show the NY SDX for download.

    Replied November 28, 2018 at 05:57 #2207776
    Dave_26
    Participant

    Same here. I bought the full new version of SD3 from sweetwater.com and installed and registered yesterday.

    I emailed a support ticket about the NY SDX Vol.1 not appearing in my account yet, but haven’t gotten a response.

    Replied November 28, 2018 at 08:57 #2208226
    John
    Moderator

    Hi guys, I’m sure they are looking into it already.

     

    BR,

    John

    John Rammelt - Toontrack
    Technical Advisor

    Replied November 28, 2018 at 09:41 #2208292
    Viktor Hansson
    Moderator

    Hey guys. Sorry for the trouble.

     

    We’ve had a temporary glitch in the registration system and some customers did not receive the NY Studios Vol 1 SDX even if they were eligible. We’re compiling a list of registered titles that did not receive the free SDX and will start sending out the licenses soon.

     

    Thanks for your patience!

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Viewing 5 replies - 1 through 5 (of 5 total)

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