Topic: Purchased EZdrummer 2 Metal Edition but it does not show in my products | Toontrack

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Kickstart the 2026 songwriting year with some new gear!

Kickstart the 2026 songwriting year with some new gear!

Purchased EZdrummer 2 Metal Edition but it does not show in my products

Requests and Feedback

Posted November 10, 2018 at 16:58 #2132387

KrefChef
Participant

I purchased EZdrummer 2 Metal Edition but it does not show in my products in my web browser or in toontrack product manager so I cannot register and download. I’m wondering if it has to do with purchasing before creating a toontrack account. Please help! Thanks

-Stefan
Creator

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Replied November 10, 2018 at 17:44 #2132447

Scott
Moderator

Yes. If you’re logged into your Toontrack account, make a Toontrack Webshop purchase, and check the autoregister option, your products will be registered automatically. If not, you will have to manual register them in Product Manager using the serial numbers in your email invoice.

Scott Sibley - Toontrack
Technical Advisor

Replied November 10, 2018 at 22:31 #2132847

KrefChef
Participant

Thanks Scott! I skipped over the serial numbers when I looked through the email because I thought the only number that was on the email was my order number. Downloading now!!!
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