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hi, got many computers, bought two superior drummers 2.4, registered both, product manager shows one v2.4 and one v3… both downloaded, however i did not download second, just registered
did i just wasted one purchase?
question is: what happens if bought and registered THE SAME PRODUCT and registered ON THE SAME ACCOUNT?
how many authorizations?
and how to operate/manage all these?
tnx all
rock will never die
Hi,
a product (serial) can only be registered once, regardless whether it’s the same account or if you try registering a serial to two accounts.
A product can be Authorised to 2 different computers simultaneously.
I see that you have 2 different Superior 2 Regular serial numbers registered to your account (one in 2015 and one today), plus a Superior Drummer 3 upgrade.
The serial registered today is not Authorised.
If you need to make some kind of reclamation on the serial not Authorised, please contact Toontrack directly by going to:
https://www.toontrack.com/faq/my-issue-is-not-covered-in-this-faq-what-next/
and click ‘Contact Support’.
BR,
John
John Rammelt - Toontrack
Technical Advisor
Hi, John!
in order to use both superior drummer, updated (and being able to update both with no issues and hassle)
what exactly i should do?
sorry, not sure ..open another account?
for now i have two SD on the same account, i think.. ..do i have another account? not sure now, please help
another question:
sdx packs, would they work on both? (installed on different computers)
tnx!
rock will never die
You can use 1 copy of Superior Drummer 2 Authorised on 2 computers, as well as your copy of the Superior Drummer 3 upgrade.
These can coexist on the same computers.
Your extra Superior 2 license doesn’t really do you any good in your case, because you cannot Authorise your SDX:s and EZX:s to more than two computers.
AFAICT, you only have one account.
SDX:s and EZX:s released after the release of Superior Drummer 3 will not work with Superior 2.
BR,
John
John Rammelt - Toontrack
Technical Advisor
@John said:
You can use 1 copy of Superior Drummer 2 Authorised on 2 computers, as well as your copy of the Superior Drummer 3 upgrade.
These can coexist on the same computers.
Your extra Superior 2 license doesn’t really do you any good in your case, because you cannot Authorise your SDX:s and EZX:s to more than two computers.
AFAICT, you only have one account.
SDX:s and EZX:s released after the release of Superior Drummer 3 will not work with Superior 2.BR,
John
Thank you, John!
I will authorize second copy of SDv2, I got email from tech support explaining how to get to serial numbers, I do have more than two comps in fact >:)
(two towers and three laptops, for now)
question:
once v2 upgraded, can it be still used as v2 (on macG5 SnowLeopard)
?
tnx, Mike
ps
I’m buying more products from you, guys :), learning now how to use it and how to operate web/download manager
rock will never die
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