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I ordered this via their website and the email invoice directed me to my Toontrack account. The product isn’t available, however. How can I resolve this and pick up what was paid for?
Hi,
since Big Fish Audio sold the product to you, you need to contact them. There is no way for us to see your order at their web shop.
BR, John
John Rammelt - Toontrack Technical Advisor
Thanks for the quick reply. I eventually got an email with a serial and then everything downloaded fine through your product manager.
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