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SD3 can’t load the sound library from external hard drive

Superior Drummer 3 Help
Viewing 15 replies - 1 through 15 (of 28 total)
  • Replied January 7, 2018 at 09:04 #2001736
    Brad
    Participant

    Hi Chris,
    I am assuming you downloaded and ran the installer for each section of the SD3 library. So when you edit the path you pointed SD3 to the installation location not the download location.
    Did you download and install using the Product Manager?
    Just trying verify the basics, before moving on.

    Mac Studio M1 Max, RAM 64 GB, 1TB Drive, OSX 12.x/13.x and Windows 10 (VM)
    DAW: Studio One Pro (always up to date)
    DTX Express III (Extreme triggers), Nektar LX88
    OWC Thunderbay Mini (4 X 1TB Sata SSD), Express 4M2 (4 X 2TB M.2 SSD), Envoy Express (1TB M.2 SSD)
    Presonus Quantum, Faderport & Faderport 8
    Black Lion Sparrow Mk2 A/D, FMR-RNP-RNC, MIDI Xpress 128, BM5A, KRK VXT4, Equator D5
    2020 Macbook Pro 16GB RAM, 512GB SSD Audio(mobile rig)

    Replied January 7, 2018 at 10:49 #2001737
    kristofer fallope
    Participant

    Hi , Brad , thanks for answering , yeah i did it all in the product manager and it says “unavailable disk” in some places referring to the external hard drive, Any suggestions ? Best regards Chris

    Replied January 7, 2018 at 11:38 #2001738
    Brad
    Participant

    Just to be sure, the download and Install folders are 2 different locations.
    For the first section of the library. In PM when you select the “details” button. What is displayed?

    Mac Studio M1 Max, RAM 64 GB, 1TB Drive, OSX 12.x/13.x and Windows 10 (VM)
    DAW: Studio One Pro (always up to date)
    DTX Express III (Extreme triggers), Nektar LX88
    OWC Thunderbay Mini (4 X 1TB Sata SSD), Express 4M2 (4 X 2TB M.2 SSD), Envoy Express (1TB M.2 SSD)
    Presonus Quantum, Faderport & Faderport 8
    Black Lion Sparrow Mk2 A/D, FMR-RNP-RNC, MIDI Xpress 128, BM5A, KRK VXT4, Equator D5
    2020 Macbook Pro 16GB RAM, 512GB SSD Audio(mobile rig)

    Replied January 7, 2018 at 16:56 #2001742
    Brad
    Participant

    @kristofer fallope said:
    Hi , Brad , thanks for answering , yeah i did it all in the product manager and it says “unavailable disk” in some places referring to the external hard drive, Any suggestions ? Best regards Chris  

    What disk and folder have you installed the sound library to?
    USB? Thunderbolt? Direct connect to the host or through a hub?

    Mac Studio M1 Max, RAM 64 GB, 1TB Drive, OSX 12.x/13.x and Windows 10 (VM)
    DAW: Studio One Pro (always up to date)
    DTX Express III (Extreme triggers), Nektar LX88
    OWC Thunderbay Mini (4 X 1TB Sata SSD), Express 4M2 (4 X 2TB M.2 SSD), Envoy Express (1TB M.2 SSD)
    Presonus Quantum, Faderport & Faderport 8
    Black Lion Sparrow Mk2 A/D, FMR-RNP-RNC, MIDI Xpress 128, BM5A, KRK VXT4, Equator D5
    2020 Macbook Pro 16GB RAM, 512GB SSD Audio(mobile rig)

    Replied January 7, 2018 at 18:16 #2001745
    kristofer fallope
    Participant

    well i have a macintosh external hard drive , named deltaco connected to usb port. i managed to add the basic sound part 1 to the external disk and it is working with SD3 now.But i can t do the same with the rest of the 4 librarys. When i open the external disk it has all of the librarys but in the details in PM for those 4 remaining it says not installed.

    Replied January 7, 2018 at 18:29 #2001748
    Brad
    Participant

    @kristofer fallope said:
    well i have a macintosh external hard drive , named deltaco connected to usb port. i managed to add the basic sound part 1 to the external disk and it is working with SD3 now.But i can t do the same with the rest of the 4 librarys. When i open the external disk it has all of the librarys but in the details in PM for those 4 remaining it says not installed.  

    Hey Chris, Does PM indicate the other libraries are downloaded? If so, run the installers again?

    Mac Studio M1 Max, RAM 64 GB, 1TB Drive, OSX 12.x/13.x and Windows 10 (VM)
    DAW: Studio One Pro (always up to date)
    DTX Express III (Extreme triggers), Nektar LX88
    OWC Thunderbay Mini (4 X 1TB Sata SSD), Express 4M2 (4 X 2TB M.2 SSD), Envoy Express (1TB M.2 SSD)
    Presonus Quantum, Faderport & Faderport 8
    Black Lion Sparrow Mk2 A/D, FMR-RNP-RNC, MIDI Xpress 128, BM5A, KRK VXT4, Equator D5
    2020 Macbook Pro 16GB RAM, 512GB SSD Audio(mobile rig)

    Replied January 7, 2018 at 18:57 #2001751
    kristofer fallope
    Participant

    it s weird , on the external disk the whole library is there but in PM it says not installed and download status deleted , witch i did from the computer disk , should i clear the external disk and try to download again on it?

    Replied January 7, 2018 at 19:02 #2001752
    Brad
    Participant

    @kristofer fallope said:
    it s weird , on the external disk the whole library is there but in PM it says not installed and download status deleted , witch i did from the computer disk , should i clear the external disk and try to download again on it?  

    Post a screen print of the directory where you have the full library installed, you may not have to download thing again, it’s pretty massive.

    Mac Studio M1 Max, RAM 64 GB, 1TB Drive, OSX 12.x/13.x and Windows 10 (VM)
    DAW: Studio One Pro (always up to date)
    DTX Express III (Extreme triggers), Nektar LX88
    OWC Thunderbay Mini (4 X 1TB Sata SSD), Express 4M2 (4 X 2TB M.2 SSD), Envoy Express (1TB M.2 SSD)
    Presonus Quantum, Faderport & Faderport 8
    Black Lion Sparrow Mk2 A/D, FMR-RNP-RNC, MIDI Xpress 128, BM5A, KRK VXT4, Equator D5
    2020 Macbook Pro 16GB RAM, 512GB SSD Audio(mobile rig)

    Replied January 7, 2018 at 19:47 #2001755
    kristofer fallope
    Participant

    Skarmavbild-2018-01-07-kl.-19.44.07.png

    Skarmavbild-2018-01-07-kl.-19.45.55.png

    what do you think?

    Replied January 7, 2018 at 20:04 #2001756
    Brad
    Participant

    So those are the installation files. Each one needs to be installed in order for you to have the full library.
    Where is the folder SL-SuperiorDrummer3 located?
    Screen-Shot-2018-01-07-at-11.02.56-AM.png

    Mac Studio M1 Max, RAM 64 GB, 1TB Drive, OSX 12.x/13.x and Windows 10 (VM)
    DAW: Studio One Pro (always up to date)
    DTX Express III (Extreme triggers), Nektar LX88
    OWC Thunderbay Mini (4 X 1TB Sata SSD), Express 4M2 (4 X 2TB M.2 SSD), Envoy Express (1TB M.2 SSD)
    Presonus Quantum, Faderport & Faderport 8
    Black Lion Sparrow Mk2 A/D, FMR-RNP-RNC, MIDI Xpress 128, BM5A, KRK VXT4, Equator D5
    2020 Macbook Pro 16GB RAM, 512GB SSD Audio(mobile rig)

    Replied January 7, 2018 at 20:14 #2001757
    kristofer fallope
    Participant

    You mean the main software folder? it s only on my computer disk…is that the problem?

    Replied January 7, 2018 at 20:27 #2001759
    Brad
    Participant

    Hey Chris,
    No the folder I am looking for is SL-SuperiorDrummer3. Where is it located, that is where the basic library would be installed and all the additional library files will be installed.
    All the files ending in SDX-Part1-5 are not sound files, they are installation files. They contain the data to build the rest of the sound files when the “sound installer’ is run from each one, either manually or by PM. Why PM is not seeing those files I don’t know.

    What’s on the external SSD drive?

    Where is your PM download location (from Toontrack Product Manager preferences)

    Mac Studio M1 Max, RAM 64 GB, 1TB Drive, OSX 12.x/13.x and Windows 10 (VM)
    DAW: Studio One Pro (always up to date)
    DTX Express III (Extreme triggers), Nektar LX88
    OWC Thunderbay Mini (4 X 1TB Sata SSD), Express 4M2 (4 X 2TB M.2 SSD), Envoy Express (1TB M.2 SSD)
    Presonus Quantum, Faderport & Faderport 8
    Black Lion Sparrow Mk2 A/D, FMR-RNP-RNC, MIDI Xpress 128, BM5A, KRK VXT4, Equator D5
    2020 Macbook Pro 16GB RAM, 512GB SSD Audio(mobile rig)

    Replied January 7, 2018 at 20:34 #2001760
    kristofer fallope
    Participant

    i see , yeah i have it both on computer disk and external disk. On the external are all the 5 SDX sound libraries

    Replied January 7, 2018 at 20:47 #2001761
    Brad
    Participant

    You mean the ones you showed me on your computer disk, those are not SDX sound libraries. They are installer files.
    If you look inside each one you will see a Sound Installer, that program needs to be executed in order for the SD3 Sound library to be installed.

    Mac Studio M1 Max, RAM 64 GB, 1TB Drive, OSX 12.x/13.x and Windows 10 (VM)
    DAW: Studio One Pro (always up to date)
    DTX Express III (Extreme triggers), Nektar LX88
    OWC Thunderbay Mini (4 X 1TB Sata SSD), Express 4M2 (4 X 2TB M.2 SSD), Envoy Express (1TB M.2 SSD)
    Presonus Quantum, Faderport & Faderport 8
    Black Lion Sparrow Mk2 A/D, FMR-RNP-RNC, MIDI Xpress 128, BM5A, KRK VXT4, Equator D5
    2020 Macbook Pro 16GB RAM, 512GB SSD Audio(mobile rig)

    Replied January 7, 2018 at 20:51 #2001762
    kristofer fallope
    Participant

    yeah, that s what i did but it just worked for the 1 library not the other ones , could they be damaged? in PM preferences i had the external disk as location…

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