could not read installer config file with pack updates

EZdrummer Help
Viewing 6 replies - 1 through 6 (of 6 total)
  • John
    Moderator

    Hi,

    my first advice is to download the Product Manager. It sounds like you have made some manual customisations on your computer and to be able to help you, we need some kind of common ground to start from, so to speak.
    The PM will not force you to download anything but it would be interesting to see what gets recognised and not.
    Is EZdrummer reporting version 2.1.4 in the interface?
    Did you manually add the paths to your EZX:s in Superior 2 or did it pick them up automatically?

    BR,
    John

    John Rammelt - Toontrack
    Technical Advisor

    Steve Russell
    Participant

    I have the same issue. Just downloaded Twisted Kit. Updated my EZ Drummer 2 install.
    “Config File Error could not read config file” for both the EZX and the Twisted Kit update files (2).
    OS 10.12.1
    Normal install paths.
    What’s going on? Doesn’t seem to be an isolated issue.

    John
    Moderator

    Hi Steve,

    while it may seem so, I am pretty sure that the OP’s problem and yours are not related.
    Please try to re-run the EZdrummer 2.1.4 update, then the Full Twisted Kit EZX installer. It’s perfectly normal for update files to not work unless the full product is installed.

    BR,
    John

    John Rammelt - Toontrack
    Technical Advisor

    Steve Russell
    Participant

    Ok, downloading everything again and installing through Product Manager worked.
    Thanks John.

    tooner10
    Participant

    @John said:
    Hi,

    my first advice is to download the Product Manager. It sounds like you have made some manual customisations on your computer and to be able to help you, we need some kind of common ground to start from, so to speak.
    The PM will not force you to download anything but it would be interesting to see what gets recognised and not.
    Is EZdrummer reporting version 2.1.4 in the interface?
    Did you manually add the paths to your EZX:s in Superior 2 or did it pick them up automatically?

    BR,
    John  

    PM found three things to update. they all installed fine. the PM didn’t find the update that my online account told me to install b/c it was out of date a couple of days ago for the latin percussion (ie it thinks it is was already updated.. ie says “not download” but “installed”). so right now the PM tells me everything is up to date. yet if i go online to my account, it thinks that the three updates i just made in the PM are still out of date? i tried logging out and back in to make sure there was no race condition.

    i don’t know. i guess my toontrack stuff is up to date. why the online and PM are out of sync i don’t know.

    John
    Moderator

    PM is more exact, since it actually reads content on your computer, which the web version doesn’t.

    BR,
    John

    John Rammelt - Toontrack
    Technical Advisor

Viewing 6 replies - 1 through 6 (of 6 total)

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