Topic: Purchases not appearing in Product Manager/My products | Forums | Toontrack

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Purchases not appearing in Product Manager/My products

Product Manager

Posted February 1, 2017 at 22:59 #1907463

chipmeisterc
Participant

Hi there,
I just purchased 3 items from your website however these are not visible either in the product manager (even after closing and reopening) and my products on the website. This is despite having email confirming my order from yourselves.
Please help!
Thanks
Creator

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Replied February 1, 2017 at 23:22 #1993249

chipmeisterc
Participant

Solved – registered using keys in email – assumed they would appear automatically
Author

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