Topic: You need to upgrade your Toontrack software to the latest version before you can install this product.

Viewing 8 replies - 1 through 8 (of 8 total)

Replied November 30, 2016 at 16:02 #1991727

Olof
Moderator

True, and this EZX installer does not require EZdrummer 2. Could it be that you also have or have had Superior Drummer 2 installed? Then it must be at least version 2.3.0.

Olof Hermansson - Toontrack
Coder

Replied November 30, 2016 at 16:55 #1991728

Max Skuratov
Participant

I don’t think so, I’ve never bought or tried it.

Replied November 30, 2016 at 17:07 #1991730

Olof
Moderator

Hm, and you are really sure that EZdrummer 1.4.0 is installed? You can open EZdrummer and it says 1.4.0 in the interface?

I see you are on Windows. Is it 64-bit or 32-bit Windows? What version?

Olof Hermansson - Toontrack
Coder

Replied November 30, 2016 at 18:37 #1991734

Max Skuratov
Participant

Win7 X64 Professional
Yes, I opened it to check it out, says 1.4.0 (64-bit) in the corner.

I have some Toonstrack/Superior/EZDrummer keys in regedit, maybe I did install a demo in the past. Or is it from EZdrummer? What would be the steps to fix this if I have had a demo install of Superior Drummer?

Replied November 30, 2016 at 18:41 #1991735

Olof
Moderator

If you open Command Prompt and run the following command, it will show what versions are deemed installed:

reg query HKLMSOFTWAREWOW6432NodeToontrack /v SDIVersion /S

Olof Hermansson - Toontrack
Coder

Replied November 30, 2016 at 18:57 #1991737

Max Skuratov
Participant

It says:
End of search: 0 match(es) found.

Looking into it through the regedit, I see ToontrackSuperiorEZDrummer and the following keys:
ToontrackSuperior
PlugPath
PlugPath64

ToontrackSuperiorEZDrummer
CPKey
CPKey2
CPKey3
CPKeyIx
HomePath
PlugPath64
SoundPath

Could this problem be because I only installed 64-bit version of EZDrummer?

Replied November 30, 2016 at 19:04 #1991738

Olof
Moderator

It could have something to do with that, because only 64-bit of EZdrummer 1 should not be possible to install… First you install the full product installer version 1.4.0 (a 547 MB download), which gives you only 32-bit. It should write an SDIVersion in the registry. Then you can install 64-bit from the 1.4.0 update (a 40 MB download). And don’t uninstall the 32-bit after that.

Olof Hermansson - Toontrack
Coder

Replied November 30, 2016 at 20:16 #1991741

Max Skuratov
Participant

It might have been in the past. My local backup of the EZDrummer I installed is from the July 2012.

Alright, I uninstalled and installed a fresh 1.4.0 and then added 64-bit version like you told. DFH installed fine and activated as expected.

Thank you for your help.
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You need to upgrade your Toontrack software to the latest version before you can install this product.

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