Please update to the latest version of EZD1 (1.4.0) and restart your computer. Reload a Cubase project and verify that the EZD1 interface shows 1.4.0. See if that fixes the issue.

What version number is showing now on the EZD interface?

What does Product Manager say you have installed? 32-bit or 64-bit? What are the install paths? It looks like you have the Latin Percussion EZX loading correctly. Does It’s it work?

I’m not following you. In your pic above, the Latin Percussion EZX shows 219mb of sounds loading. When you click the kit pieces, do you get any percussion sounds?

If you do a Windows search, do you have more than one ezdrummer.dll? Has the ezdrummer.dll been manual moved since it was installed? That would cause Product Manager to think it’s up-to-date when the version you are using is not.

I’ll need to confer with my colleagues and get back to you with more ideas.

If I were you, I would just delete all instances of ‘ezdrummer.dll’ and re-install both 32-bit and 64-bit and then make sure to point your DAW to the correct one; i.e. if you run a 32-bit DAW, point to the 32-bit version and 64-bit to 64-bit.