Topic: reinstall EZDrummer2

Viewing 8 replies - 1 through 8 (of 8 total)

Replied February 17, 2016 at 07:21 #1986468

John
Moderator

Hi,

which exact OS version are you on?
If you check the Trash Bin, is the Application there?
Did you run the Full installer + the 2.1.1 update?

John Rammelt - Toontrack
Technical Advisor

Replied February 17, 2016 at 19:40 #1986478

Judas_1
Participant

hi John
The OS is OS X version 10.6.7–I emptied the trash after uninstall ..and yes I ran the full installer+update….pulling my hair out

Replied February 17, 2016 at 20:00 #1986479

Judas_1
Participant

hey John
heres the full story maybe it will help…I downloaded ezdrummer2 with 2 expansion packs….It installed and worked perferctly,I then ran the latest updates from this site…Later I came and tried to download the “made of metal”exp pack…during download I lost internet..when internet resumed so did the download and it appeared to have downloaded fine.After installing the exp pack..although I could see the made of metal library,I had none of the 4 drum kits it’s supposed to come with,I only had the default ezdrummer kits..I felt that the download of made of metal was corrupt …after some discussion thats when I uninstalled/reinstalled but now its as if my imac doesnt recognize the program…any help will be appreciated

Replied February 18, 2016 at 07:35 #1986486

John
Moderator

Hi,

first of all, I think you may be mixing up MIDI grooves with the EZX Library. If you go to the Browser page and find the Made Of Metal grooves, selecting one of them will not change the current Sound library loaded.
You need to click the orange library selection drop-down in the upper right hand corner of the plugin interface.

If you click the Spotlight Search in the upper right corner of your Mac and start typing ‘ez’, does the EZdrummer 2 application show up in that list?

John Rammelt - Toontrack
Technical Advisor

Replied February 18, 2016 at 17:13 #1986495

Judas_1
Participant

hi John
I’m not confusing the library and no the only thing coming up in spotlight is like ezdrummer web searches I’ve done….the program has been deleted as I said…now is there anyway to reinstall it where my computer can recognize it?

Replied February 18, 2016 at 18:50 #1986496

Judas_1
Participant

Hi
I’m in america,is there anyone from tech support in the USA?or is there a 1 800 number I could call …..thank you for your help

Replied February 19, 2016 at 03:34 #1986500

Judas_1
Participant

problem solved-thanks

Replied February 19, 2016 at 08:03 #1986505

John
Moderator

Good to hear!

John Rammelt - Toontrack
Technical Advisor
Author

Replies

Viewing 8 replies - 1 through 8 (of 8 total)

reinstall EZDrummer2

EZdrummer Help

Viewing 8 replies - 1 through 8 (of 8 total)