installing/registering ezx from DVD problem

Requests and Feedback
Viewing 7 replies - 1 through 7 (of 7 total)
  • Scott
    Moderator

    You should register the serial number to your Toontrack account. You will then have access to download the update. Your account won’t know what you have installed without you telling it.

    Scott Sibley - Toontrack
    Technical Advisor

    barneybyron
    Participant

    Thank you for the reply. How do I do that? I’ve tried entering it into the serial number box on the register my product page and it fails every time. Is there something else I should be doing first?

    Scott
    Moderator

    Can you send me a pic of the serial number from the box/receipt? Send it to scott (@) toontrack (dot) com.

    Scott Sibley - Toontrack
    Technical Advisor

    barneybyron
    Participant

    Hi Scott,

    Well, I managed to register the product, not sure what happened the first few times, but it is now showing in my list of products. I still can’t see any of the drum kits in ezdrummer2, my only options being modern and vintage still. In the ‘about sound libraries’ section it does recognize that I have the latest version, which is good, I just can’t select the sounds.
    Thanks for your help,
    Barney

    Scott
    Moderator

    Can you post a pic of the EZD2 interface with the orange library menu expanded? Like this:

    EZD2-Library-Menu-1.jpg

    Scott Sibley - Toontrack
    Technical Advisor

    barneybyron
    Participant

    Sorry, I’m not sure how to do that.
    The good news is that Rock has now started appearing in that menu. When expanded it gives the options of Basic, Bright ambient and Original Mix. The kit I’m particularly interested in is ‘Woody’, that doesn’t appear in the list. How would I select the kit I want to use? It doesn’t appear when I cycle through the options.
    Thanks
    Barney

    Scott
    Moderator

    See this FAQ.

    http://www.toontrack.com/faq/where-are-my-ezdrummer-2-drum-kit-presets/

    Scott Sibley - Toontrack
    Technical Advisor

Viewing 7 replies - 1 through 7 (of 7 total)

Please log in to read and reply to this topic.

No products in the cart.

×