Topic: Program Crashes

Viewing 14 replies - 1 through 14 (of 14 total)

Replied December 21, 2015 at 10:02 #1985014

John
Moderator

Hi,

which version number is displayed in the plugin interface (lower right corner)?
Are you using the standalone or is this in a host like GarageBand?

John Rammelt - Toontrack
Technical Advisor

Replied December 21, 2015 at 17:38 #1985024

jonhenri
Participant

Hi
It’s 2.0.1 and it’s the standalone 64bit

Replied December 21, 2015 at 17:50 #1985025

Scott
Moderator

Please try updating to the latest version 2.1.1.

Scott Sibley - Toontrack
Technical Advisor

Replied December 21, 2015 at 22:20 #1985034

jonhenri
Participant

How do I do that?

Replied December 21, 2015 at 22:55 #1985036

Scott
Moderator

Download and install the latest update from the Updates tab under your EZD2 product in your Toontrack account.

Scott Sibley - Toontrack
Technical Advisor

Replied December 21, 2015 at 23:13 #1985038

jonhenri
Participant

Installation failed see: http://screencast.com/t/GBI29agVA

Replied December 21, 2015 at 23:21 #1985039

Scott
Moderator

Is that the EZD2 update?

Scott Sibley - Toontrack
Technical Advisor

Replied December 21, 2015 at 23:37 #1985041

jonhenri
Participant

Here are the sequences I followed:

http://screencast.com/t/bqUQdOd78GR

http://screencast.com/t/WbTKcD2taA2

http://screencast.com/t/syIEs8wnq

http://screencast.com/t/t3IIHqpLzxMb

Replied December 22, 2015 at 00:00 #1985043

Scott
Moderator

No. You need to select your EZD2 product and download and install that update. Your pics show you are downloading the EZD1 update.

Scott Sibley - Toontrack
Technical Advisor

Replied December 22, 2015 at 00:44 #1985046

jonhenri
Participant

I don’t understand. Could you please provide detail instructions. I don’t know what you mean by select your EZD2 product. I’ve been going to Menu upper/right then selecting Check for Updates. There are three listed as illustrated in
http://screencast.com/t/bqUQdOd78GR

Replied December 22, 2015 at 01:00 #1985047

Scott
Moderator

Go to the EZD2 Upgrade product shown in your second pic above. Download and install the update from the Updates tab.

There are 3 products shown in your second pic. EZdrummer (EZD1), EZD2 Upgrade (this is the one you want to go to), and the Pop/Rock EZX expansion.

Scott Sibley - Toontrack
Technical Advisor

Replied December 22, 2015 at 02:53 #1985052

jonhenri
Participant

thanks Scott. I just have one question. Why is the interface so small. It’s so tiny on my 17in Macbook Pro.

Replied December 22, 2015 at 03:23 #1985054

Scott
Moderator

The plugin size has to do with the screen resolution. The higher the resolution, the smaller the plugin will look.

Scott Sibley - Toontrack
Technical Advisor

Replied December 22, 2015 at 03:46 #1985055

jonhenri
Participant

It looks like the size is set to 800 by 600 which is absolute by now.
Author

Replies

Viewing 14 replies - 1 through 14 (of 14 total)

Program Crashes

EZdrummer Help

Viewing 14 replies - 1 through 14 (of 14 total)