Topic: No serial numbe Included | Toontrack

Kickstart the 2026 songwriting year
with some new gear!

Kickstart the 2026 songwriting year with some new gear!

Kickstart the 2026 songwriting year with some new gear!

No serial numbe Included

Requests and Feedback

Posted December 10, 2015 at 04:26 #1904789

Lenny_3
Participant

I bought the Metal Foundry and has no serial number at all. just wondering why Toontrack sells a product with no serial number. Security purposes ? I don’t know. but It is a pain in the neck. It absorbs ridiculously a lot of time to figure out an issue like this. Need some help and answers.

Thank you !
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Replied December 10, 2015 at 04:36 #1984726

Scott
Moderator

Where did you purchase from? You’ll need to contact the seller and get a serial number. It should be provided by the retailer on an invoice or receipt (email or hard copy).

Scott Sibley - Toontrack
Technical Advisor

Replied December 10, 2015 at 04:49 #1984728

Lenny_3
Participant

I bought it from Guitar Center. I will contact them for sure. But i asked previously about any inconvenient since they sold me an OPENED BOX product and they told me that they might contact you for it. so, I am confused still. Why a product with no Serial Number ? anyways, i ll try to dig in to the problem as much as i can. Thanks for the help.
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