Topic: I just bought the black friday ezkeys special, but I didn’t get to choose my extra expansion! | Forums

Viewing 15 replies - 1 through 15 (of 16 total)

Replied November 28, 2015 at 00:23 #1984296

Fernando Tavares
Participant

Have no fear, If I remember correctly(because I almost bought it myself), It said that you get it once you’ve registered your ezkeys….you should be prompted then… BTW I’m jealous!!!!!!

Replied November 28, 2015 at 02:37 #1984303

TheProfessor
Participant

I’m not sure, I registered mine already, and have not found anything suggesting I will be getting a free expansion 🙁

Replied November 28, 2015 at 03:01 #1984305

Scott
Participant

The Black Friday special isn’t included in the Buy An EZkeys library get 1 free deal…

From the ‘Fine Print’…

‘Purchases of EZkeys Retro Electrics will not include the ”free Sound Expansion” promo also available right now. Promotion void where prohibited.’

Scott

Replied November 28, 2015 at 05:34 #1984312

jimivision
Participant

that’s deceptive, but thanks.

Replied November 28, 2015 at 10:21 #1984321

JvP
Participant

I bought The black friday ezkeys retro eletrics and didn’t get The free expansion pack, so this answers my question. But I have another one : if I Want to buy an ezkeys expansion, I can’t because The “add to cart” button is disabled. Why ?
Thanks

Replied November 28, 2015 at 12:24 #1984326

Scott
Participant

@JvP said:

I bought The black friday ezkeys retro eletrics and didn’t get The free expansion pack, so this answers my question. But I have another one : if I Want to buy an ezkeys expansion, I can’t because The “add to cart” button is disabled. Why ?
Thanks

I’m not seeing the same thing here. Can you post a screen pic?

Scott

Replied November 28, 2015 at 13:14 #1984327

Matt Hooper
Participant

That’s poor, hiding it in the fine print is indeed sneeky 🙁

Poor show Toontrack.

Replied November 28, 2015 at 21:25 #1984348

JvP
Participant

@Scott said:

I’m not seeing the same thing here. Can you post a screen pic?

Replied November 28, 2015 at 21:31 #1984349

Scott
Participant

@JvP said:

@Scott said:

I’m not seeing the same thing here. Can you post a screen pic?

The only time I’ve seen that is when I’m not logged in.

Scott

Replied November 28, 2015 at 21:39 #1984350

JvP
Participant

@Scott said:

The only time I’ve seen that is when I’m not logged in.

Well, the thing is, I am logged in..
I saw in another post someone having the same issue, but I don’t remember the finality of this.
From toontrack side, everything’s ok ? I mean I have a regular version of ezkeys registered, so I can theoretically purchase only a sound expansion ?
Maybe I just have to wait.

Replied November 28, 2015 at 21:41 #1984351

JvP
Participant

@JvP said:

Well, the thing is, I am logged in..
I saw in another post someone having the same issue, but I don’t remember the finality of this.
From toontrack side, everything’s ok ? I mean I have a regular version of ezkeys registered, so I can theoretically purchase only a sound expansion ?
Maybe I just have to wait.

I just checked now, and the “add to cart” button is now available. I don’t know if you’ve done anything, but thanks !

Replied December 17, 2015 at 11:05 #1984924

ktofe
Participant

I have the same issue, bought yesterday discounted ezkeys classic electrics, but can’t add sound library ….
Maybe will be ok later ?

Replied December 17, 2015 at 15:04 #1984925

JaxX
Participant

From what I understand, the free sound library is not available if you buy a discounted ezkeys. That’s what happened on black friday (see posts above).
the only good thing is that you can get any sound library at a discounted price now that you have one… it’s 69€ here, 59€ on Thomann.de (don’t ask me why it’s always more expensive on the official website than elsewhere…)

Replied December 17, 2015 at 17:07 #1984929

Scott
Participant

@JaxX said:

(don’t ask me why it’s always more expensive on the official website than elsewhere…)

Because Toontrack never undercuts its dealers.

Scott

Replied December 18, 2015 at 15:03 #1984966

JaxX
Participant

It doesn’t change the fact that there’s a certain irony in this: your own clients can save bucks buying your products elsewhere. 😉
On top of that, I noticed that it is possible to create custom bundles (MIDI, Expansion, etc.) on third-party websites, which is not possible here (I contacted support twice about it, never got an answer).
Author

Replies