Topic: payment Maestro SecureCode | Toontrack

payment Maestro SecureCode

EZdrummer Pre-sales

Posted May 30, 2015 at 14:39 #1903585

Martin_Dismal
Participant

Hi,

i’ve the problem, that I want to buy something from you wie Maestro SecureCode (because I have no credit card) but everytime it told me this: “Unfortunately your order cannot be processed as the originating bank/merchant has declined your transaction.”

Where is the problem (i have activated Maestro SecureCode at my bank) or what can I do.

Best regards

Martin
Creator

Topic

Viewing 2 replies - 1 through 2 (of 2 total)

Replied June 2, 2015 at 20:53 #1980964

John
Moderator

Hi,

I have asked the web master to take a look but to me it simply seems like the card is declined by the bank service.

John Rammelt - Toontrack
Technical Advisor

Replied June 3, 2015 at 08:59 #1980973

John
Moderator

Hi,

you need to contact your bank. Either they had service problems when you tried to use the card in the Toontrack web shop or something is not set up correctly with the card.

John Rammelt - Toontrack
Technical Advisor
Author

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