Yes, EZD2 finds all of our libraries fine. But we are having problems with EZD2 crashing Pro Tools when PT prefs have been reset (which is performed *every* time a student logs in to our lab workstations), and your web site states that V 2.0.2 fixes some “memory leak” problems.

In any case, I try to keep our software and libraries current, and I shouldn’t be having any problems running an update that Toontrack advertises as “available”. Please fix the updater package as soon as possible.

Thanks,
Darryl

Yes, the soundb0.obw file exists in the /Volumes/Libraries/EXDrummer/EZXP_EZdrummer2_Percussion/Sounds/ folder–I tried to attach a screenshot but the upload function kept giving me “EZDrummer-10282014.png: Error 108 – Could not create user folder” even though the file was a .png and only 1.5 MB.

Anyway, how does the updater program know to search for soundb0.obw in /Volumes/Libraries? The EZDrummer2 app and plugins obviously don’t have a problem finding the sound libraries (see “About” info below), but I don’t see anything in the XML of ~/Library/Preferences/com.toontrack.ezdrummer2.plist or /Users/Shared/Toontrack/Preferences/com.toontrack.ezdrummer2.plist that points to /Volume/Libraries. I didn’t see anything in the application’s package contents either, and I’m unable to read the playlist files contained in /private/var/db/BootCaches.

In any case, the 2.0.2 updater doesn’t allow me to tell it where the EZD sound libraries are, so how can I make that happen? Here are the printed contents from “About EZDrummer”:

EZdrummer plug-in version 2.0.1 (build 9238) [64-bit VST]
Standalone host version 2.0.1 (build 9238)

SOUND LIBRARIES
Americana version 1.0.0
Claustrophobic version 1.5.0
Cocktail version 1.4.0
Drumkit from Hell version 1.5.0
Electronic version 1.5.0
EZdrummer 2 Modern version 1.0.1
EZdrummer 2 Vintage version 1.0.1
Funkmaster Clyde version 1.5.0
Funkmaster Jabo version 1.5.0
Indie Folk version 1.5.1
Indie Folk 4Mic version 1.5.1
Jazz version 1.5.1
Latin Percussion version 1.5.1
Metal Machine version 1.5.1
Metalheads version 1.5.0
Nashville version 1.5.1
Number 1 Hits version 1.5.1
Pop! version 1.5.1
Pop/Rock version 1.5.2
Rock Solid version 1.5.1
Rock! version 1.5.1
The Blues version 1.5.1
The Classic version 1.5.1
The Classic 4Mic version 1.5.1
Twisted Kit version 1.5.1
Vintage Rock version 1.5.1

MIDI LIBRARIES
EZdrummer 1 Demos version 1.0.0
EZdrummer 1 Pop/Rock version 1.5.0
EZdrummer 2 Modern/Vintage version 1.0.0
EZdrummer 2 Percussion version 1.0.0
EZX Americana version 1.0.0
EZX Claustrophobic version 1.5.0
EZX Cocktail version 1.4.0
EZX Drumkit from Hell Guests version 1.5.0
EZX Drumkit from Hell version 1.5.0
EZX Electronic version 1.5.0
EZX Funkmasters version 1.5.0
EZX Indie Folk version 1.5.0
EZX Jazz version 1.5.0
EZX Latin Percussion version 1.5.1
EZX Metal Machine version 1.5.0
EZX Metalheads version 1.5.0
EZX Nashville version 1.5.0
EZX Number 1 Hits version 1.5.0
EZX Pop! version 1.5.0
EZX Rock Solid version 1.5.0
EZX Rock! version 1.5.0
EZX The Blues version 1.5.0
EZX The Classic version 1.5.0
EZX Twisted Kit version 1.5.0
EZX Vintage Rock version 1.5.0

I believe I’ve demonstrated that V 2.0.1 is operating fine on my workstation, so please correct the updater to accommodate external sound library paths. Thanks, Darryl

Olof, there is no “SourcePath” entry in the XML of my /Users/Shared/Toontrack/Preferences/com.toontrack.superior.auezdrummer.plist nor in the XML of my /Users/Shared/Toontrack/Preferences/com.toontrack.ezdrummer2.plist. In com.toontrack.superior.auezdrummer.plist, I only have tags for all of my sound library serial numbers and authorization codes; e.g. (for Americana only–serial and code #s redacted):

CPKeyExt_EZX_Americana
XXXX-YYYY-ZZZZ-AAAA-BBBB-CCCC-123
SerialNr_EZX_Americana
EXAM-1234-ABCD-5678-EFGH

In com.toontrack.ezdrummer2.plist, there are similar tags for EZD2 and Pop/Rock library serial #s and “TT_AUTH_KEYs”, but again no “SourcePath” (or related) data for /Volumes/Libraries.

There’s a file called app.com.toontrack.ezdrummerhost.playlist residing in 2 subdirectories of my /private/var/db/BootCaches folder, but I can’t figure out how to read them.

Here is an excerpt from my /Users/Shared/Toontrack/Installerlog.log which demonstrates successful execution of previous install packages and proper location of /Volumes/Libraries:

Fri Jun 27 10:09:31 2014: Starting Toontrack Installer, version 1.1.4, build 9268, from /Volumes/TT206_EZdrummer2_Core_Libs_Update/Updater.app/Contents/MacOS/TTInstaller
Fri Jun 27 10:09:31 2014: Reading InstallConfig from Contents/InstallConfig
Fri Jun 27 10:09:31 2014: Adding Name
Fri Jun 27 10:09:31 2014: Adding Description
Fri Jun 27 10:09:31 2014: Adding Option
Fri Jun 27 10:09:42 2014: Updating dir /Volumes/Libraries/EZDrummer
Fri Jun 27 10:09:42 2014: Current version:
Fri Jun 27 10:09:42 2014: Test copy files on path /Volumes/Libraries/EZDrummer
Fri Jun 27 10:09:42 2014: Starting to copy files. Nr Options: 1.
Fri Jun 27 10:09:42 2014: Updating option 0
Fri Jun 27 10:09:42 2014: Nr files in this option: 162
Fri Jun 27 10:09:42 2014: Copy files on path /Volumes/Libraries/EZDrummer
Fri Jun 27 10:09:42 2014: Updating option 0
Fri Jun 27 10:09:42 2014: Nr files in this option: 162
Fri Jun 27 10:10:04 2014:

Fri Jun 27 10:38:14 2014: Starting Toontrack Installer, version 1.1.3, build 9018, from /Volumes/TT112_EZX_Claustrophobic_Update/Updater.app/Contents/MacOS/TTInstaller
Fri Jun 27 10:38:14 2014: Reading InstallConfig from Contents/InstallConfig
Fri Jun 27 10:38:14 2014: Adding Name
Fri Jun 27 10:38:14 2014: Adding Description
Fri Jun 27 10:38:14 2014: Adding Option
Fri Jun 27 10:38:46 2014: Updating dir /Volumes/Libraries/EZDrummer/EZX_Claustrophobic
Fri Jun 27 10:38:46 2014: Current version:
Fri Jun 27 10:38:46 2014: Test copy files on path /Volumes/Libraries/EZDrummer/EZX_Claustrophobic
Fri Jun 27 10:38:46 2014: Starting to copy files. Nr Options: 1.
Fri Jun 27 10:38:46 2014: Updating option 0
Fri Jun 27 10:38:46 2014: Nr files in this option: 11
Fri Jun 27 10:38:46 2014: Copy files on path /Volumes/Libraries/EZDrummer/EZX_Claustrophobic
Fri Jun 27 10:38:46 2014: Updating option 0
Fri Jun 27 10:38:46 2014: Nr files in this option: 11
Fri Jun 27 10:38:49 2014:

Fri Jun 27 10:39:31 2014: Starting Toontrack Installer, version 1.1.3, build 9018, from /Volumes/TT112_EZX_Claustrophobic_MIDI/Installer.app/Contents/MacOS/TTInstaller
Fri Jun 27 10:39:31 2014: Reading InstallConfig from Contents/InstallConfig
Fri Jun 27 10:39:31 2014: Adding Name
Fri Jun 27 10:39:31 2014: Adding Description
Fri Jun 27 10:39:31 2014: Adding Option
Fri Jun 27 10:39:43 2014: Updating dir /Volumes/Libraries/EZDrummer
Fri Jun 27 10:39:43 2014: Current version:
Fri Jun 27 10:39:43 2014: Test copy files on path /Volumes/Libraries/EZDrummer
Fri Jun 27 10:39:43 2014: Starting to copy files. Nr Options: 1.
Fri Jun 27 10:39:43 2014: Updating option 0
Fri Jun 27 10:39:43 2014: Nr files in this option: 616
Fri Jun 27 10:39:43 2014: Copy files on path /Volumes/Libraries/EZDrummer
Fri Jun 27 10:39:43 2014: Removed directory /Volumes/Libraries/EZDrummer/Midi/09@EZX_CLAUSTROPHOBIC
Fri Jun 27 10:39:43 2014: Updating option 0
Fri Jun 27 10:39:43 2014: Nr files in this option: 616
Fri Jun 27 10:39:49 2014:

So in addition to previous installation packages executing properly, EZD2 (as well as SD2) launches and loads all of my available sound libraries fine, and I feel like the main issue–fixing the updater package–is not being properly and timely addressed. Please provide me an EZD2.0.2 updater package that works. Thanks, Darryl

OK, I updated the plist with the SourcePath variable, and verified the entry and proper path name with defaults read and Get Info/ I. I then re-ran the EZD2.0.2 updater package again, and got the same error. I restarted the workstation (which is often necessary with system “defaults” updates) and both EZD2.0.2 and core lib 1.0.2 updater packages ran fine.

Very curious, though, how the SourcePath XML entry disappeared from com.toontrack.superior.auezdrummer.plist. I captured and stored (on my server drive) the entire /Users/Shared/Toontrack/Preferences folder of each workstation (since auth keys are unique) after installing and authorizing EZD2, SD2, kit libraries, MIDI stuff, and Producer Presets. When a user logs in to a workstation, my login script deletes this folder and recreates it from the original captured folder, but I’ve never deliberately modified the contents of these plists. I’ll now have to modify this plist on 29 more workstations and their respective folders on the server drive.

In any case, thanks for the assistance, Olof–have a great evening. Regards, Darryl