Topic: Activate/Authorize

Viewing 5 replies - 1 through 5 (of 5 total)

Replied June 14, 2014 at 16:27 #1972077

tonysmith2755
Participant

BTW, I am on a WIN8 64-bit system platform.

Replied June 14, 2014 at 21:18 #1972081

Scott
Moderator

Hi,

I see that you have 3 EZkeys libraries you recently registered. Make sure you are entering the correct serial for the product that is asking for authorization. For example, use the ‘Grand Piano’ serial number to authorize EZkeys Grand Piano library.

Scott Sibley - Toontrack
Technical Advisor

Replied June 16, 2014 at 13:59 #1972116

tonysmith2755
Participant

Hi Scott,
Thank you for the quick reply. I bought these three EZKEYS packages as a bundle and only got one “license” number in the email from http://www.sweetwater.com.

Is there somewhere else that I should be looking to find the individual authorization numbers? I know that this should not be this difficult, so thank you in advance for your help!

Tony Smith

Replied June 16, 2014 at 18:31 #1972122

Michael
Moderator

Hi Tony,

For the Essential piano bundle package you are provided with one license from the dealer. Upon registering this 1 license to your Toontrack account, 3 individual serial numbers are created and registered to your account.

If you login to Toontrack.com and click My account > My Products > EZkeys Grand piano (for example) You will then see the serial number for the EZkeys grand piano.

Repeat this process for the upright and the Classic Electrics to obtain their serial numbers.

Michael Sanfilipp - Toontrack
Technical Marketing Coordinator

Replied June 16, 2014 at 19:02 #1972124

tonysmith2755
Participant

Thank you Michael. Problem solved. Now on to tinkering!
Author

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Viewing 5 replies - 1 through 5 (of 5 total)

Activate/Authorize

EZkeys Help

Viewing 5 replies - 1 through 5 (of 5 total)