Topic: Help- now I’m really in trouble

Viewing 10 replies - 1 through 10 (of 10 total)

Replied June 8, 2014 at 23:29 #1971946

John
Moderator

Hi,

could you please give us info on your system specs?
I’d start with uninstalling any version of EZdrummer and then download and install the 2.0 Full Download installer.
No need for version 1.3.2 on your system.
Did you by any chance move your ‘EZHOME’ location with all your Toontrack MIDI and EZX’s after you installed EZdrummer 2?

John Rammelt - Toontrack
Technical Advisor

Replied June 9, 2014 at 07:32 #1971953

Vince Sanchez
Participant

Thanks for replying. I’m running a Mac 2010 12 Core with OSX 10.92. Digital Performer is 8.06. EZDrummer worked fine except for the loops in the Percussion beats had one extra beat. EZdrummer 2.01 fixed the extra beat problem but made it imposssible to drag a midi beat to the track I was working on. I could drag it to make a new track but the beat always start on one, so no way to put it on the bar I want to start and I can’t append beats to a track.
I started by uninstalling 2.01 using the uninstaller in the 2.01 installer. Then I downloaded the 2.0 file in my account and it only installed the sound mover and an alias. I am installing in the default location and haven’t moved anything. As far as I know I haven’t move or deleted the EZhome folder, I don’t even know where that is.
The reason I went back to trying to install1.3.2 was I thought that since I have an upgrade to 2 that I might need to have a 1 version installed.
The contents on the installer file show there is almost a gig of data but when I do the install it says that it need to instal 32 megs of data.
I’m stumped.

Replied June 9, 2014 at 08:12 #1971954

John
Moderator

Ok,

the ‘EZHOME’ location is the ‘EZdrummer’ folder. Please open Finder and check whether you have an ‘EZdrummer’ folder or not in:
‘MacHD/Library/Application Support/’.
Please run the SoundMover app and point it to the above location.
Run the Full Product 2.0 installer again.

John Rammelt - Toontrack
Technical Advisor

Replied June 9, 2014 at 08:53 #1971956

Vince Sanchez
Participant

I will try this in the morning.

Replied June 9, 2014 at 22:44 #1971982

Vince Sanchez
Participant

Did not work. I pointed the soundmover to the ezdrummer folder. Now it installs the new sounds and that’s it. NO program or plugins. I NEED TO KNOW HOW TO COMPLETELEY UNINSTALL EZDRUMMER SO I CAN START FROM SCRATCH AND REINSTALL EVERYTHING. AM I DOWNLOADING THE FULL VERSION OF 2.0 FROM MY ACCOUNT? I HAVE A BIG CLIENT COMING IN TOMORROW TO START A PROJECT AND WE NEED EXDRUMMER WORKING. I DON’T WANT TO TRY 2.01 AGAIN I NEED A VERSION I KNOW WORKS SO I WANT TO GET 2.0 ON MY COMPUTER. I HAVE WORKED VERY HARD TO GET THIS CLIENT TO LET ME USE EZDRUMMER FOR THIS PROJECT INSTEAD OF A REAL DRUMMER. IT WAS WORKING FINE IN 2.0, NOW THIS.
Thank you for any help

Replied June 10, 2014 at 07:45 #1971988

John
Moderator

Hi,

you were not supposed to point it to the ‘EZdrummer’ folder, you were supposed to point it to the ‘MacHD/Library/Application Support/’ folder as I wrote above.
I am afraid you will have to re-install everything now, to be sure you have a fully working setup.
Please run the included uninstaller first and then delete the ‘EZdrummer’ folder.

Yes, you should download the Full EZdrummer 2.0 Product from your account, I was under the impression you already had?
Download all your products from your Toontrack account and make sure to download both Full Product downloads and updates.
Then start by installing EZdrummer 2.0 first and make sure it loads fine. Locate the standalone app in your Applications/Toontrack folder and launch it.
When it works, run the rest of your product installers and updates where adequate.

John Rammelt - Toontrack
Technical Advisor

Replied June 11, 2014 at 09:52 #1972027

Vince Sanchez
Participant

Okay, I finally got everything reinstalled, but it didn’t work quite the way it was explained.
First I uninstalled everything and installed the V2.0 file from my account. Said it installed but nothing showed up. No standalone and no plugin in Digital Performer. So I uninstalled everything again and install V1.3.2 from my account. This installed perfectly. I then installed all my ezx sounds.
Now I install V2.0. Installer said all was good except, no standalone and when I opened DP EZ1 was still there, no V2.0. I bit the bullet and then installed 2.01, voila! the standalone was there and so was the v2 plugin. Updated everything and it worked in a test sequence.
Went to the project that started this whole mess and it still didn’t let me drag midi to the sequence track in DP.
Deleted all MIdi and EZDrummer tracks in the sequence duplicated the sequence, then added a new EZdrummer instance and I could now drag midi from EZ to the sequence.

I’m guessing that for some reason EZ drummer doesn’t like the way I want to set things up. Here is what I want to do. I want to build a sequence with EZdrummer and set it to multiple outputs, then set up tracks the way I want to record them. I then make this a DP template so whenever I start a new song I am already setup to record individual tracks. I did this and the first sequence I started a new song in with this template is the one that won’t let me drag midi. Is there any reason this is not doable?

The reason I’m going to all this work building templates is my clients love V2 for building drum tracks and now its becoming a mainstay in my system and I don’t want to have to waste time having to setup a muti track setup every time I build a new drum track.
Thanks for the help.

Replied June 11, 2014 at 13:40 #1972029

Olof Hermansson
Moderator

When you find you can’t drag from EZdrummer to DP, drag the MIDI to the desktop instead and then try to drag the created file from the desktop to DP. If you can drag to the desktop but not from the desktop to DP, it would prove that it’s not EZdrummer’s fault.

Are you trying to drop MIDI on an instrument track or a MIDI track? Only the latter should work, as far as I know.

Olof Hermansson - Toontrack
Coder

Replied June 12, 2014 at 07:01 #1972040

TheProfessor
Participant

@vsoprod said:

After having trouble with ezdrummer 2.01 I decided to go back to 2.0. I uninstalled 2.01 and reinstalled 2.0 installed a few files but no program or content. Decided maybe since its an upgrade I need to go back to ez1. Uninstalled 2.0 files and reinstalled v1.3.2 which is what’s in my account. Only did a 34 mb install no program or content.
What the heck is going on, what’s so hard about reinstalling the software?
Any help would be greatly appreciated. I need to be up and running by Tues for a big session.
Thanks

What troubles were you have with 2.01?

Replied June 12, 2014 at 08:55 #1972045

Vince Sanchez
Participant

Okay, I went back to the corrupt file and tried to drag midi from the desktop to the midi track and same problem. So it looks like EZ is in the clear. I have built a few more new files since the reinstall and all seems to be going well. Glad to be back to work.
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Help- now I’m really in trouble

EZdrummer Help

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