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Sony Acid crashes with custom MIDI

EZdrummer Help
Viewing 10 replies - 1 through 10 (of 10 total)
  • Replied February 26, 2013 at 08:22 #1963928
    John
    Moderator

    Hi,

    is this while drag-and-dropping from ‘My MIDIfiles’ in EZdrummer?
    Which version number is reported in the EZdrummer plugin interface(lower right corner)?
    It should be 1.3.2.

    BR,
    John

    John Rammelt - Toontrack
    Technical Advisor

    Replied February 27, 2013 at 05:14 #1963950
    Zach.Nelson
    Participant

    Yeah, it’s from the “My MIDIfiles”.

    Says here that it’s 1.3.0. I guess I need to update the software?

    Replied February 27, 2013 at 08:59 #1963952
    John
    Moderator

    Hi Zach,

    log in to your Toontrack account and download the 1.3.2 update.

    BR,
    John

    John Rammelt - Toontrack
    Technical Advisor

    Replied February 28, 2013 at 01:19 #1963958
    Zach.Nelson
    Participant

    Everything is updated and I’m still having the same issue.

    I guess it’s an issue on Sony’s part then, given they ever decide to actually help their customers I’ll be contacting them.

    Thanks.

    Replied February 28, 2013 at 07:53 #1963960
    John
    Moderator

    Do you get crashes if you drag-and-drop from the Explorer as well?

    John Rammelt - Toontrack
    Technical Advisor

    Replied March 1, 2013 at 06:27 #1963969
    Zach.Nelson
    Participant

    Nope, I exclusively get crashes when dragging from the My MIDIfiles folder.

    Replied March 2, 2013 at 21:14 #1963995
    Zach.Nelson
    Participant

    Sorry, I guess I misread your question. Yes, I get crashes when dragging from the explorer. I’ll be trying to contact Sony soon.

    Replied March 3, 2013 at 11:53 #1964001
    John
    Moderator

    Yes, that is a good idea. BTW, which OS are you on? Your profile and/or signature doesn’t list your system specs.
    One thing I’d try is to (depending on Windows version) right-click the Acid .exe file and select ‘Run as Admin…’

    John Rammelt - Toontrack
    Technical Advisor

    Replied March 3, 2013 at 22:21 #1964006
    Zach.Nelson
    Participant

    Windows 7.

    I’ve tried run as admin, doesn’t fix anything.

    Replied March 4, 2013 at 07:36 #1964011
    John
    Moderator

    OK, let’s see what Sony has to say but it feels to me like there’s some kind of permission problem writing a temporary file (or similar, I’m not a programmer, though).

    John Rammelt - Toontrack
    Technical Advisor

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Viewing 10 replies - 1 through 10 (of 10 total)

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