Topic: Upgrade Problems

Viewing 8 replies - 1 through 8 (of 8 total)

Replied December 7, 2012 at 22:40 #1962513

Scott
Moderator

Have the .dlls been manually moved since they were installed?

Scott Sibley - Toontrack
Technical Advisor

Replied December 7, 2012 at 23:22 #1962515

Barry
Participant

No they have not.

I went to the toontrack website and saw that updates were available for EZDrummer, EZMix, and EZKeys and I decided to download each of them.

I went through (at least what I think) is the normal steps for each update i.e. download, extract files, etc, but I cannot find them on my hard drive. After that, I went in to my DAW and pulled up each one just to see what version was installed and I still have my older versions. Then I went to Windows Explorer to try and find them and I can’t seem to locate any of the update files.

Replied December 7, 2012 at 23:52 #1962516

Scott
Moderator

Please give us your system specs. Also, after you extract files, are you running the installer file?

Scott Sibley - Toontrack
Technical Advisor

Replied December 8, 2012 at 00:17 #1962517

Barry
Participant

PC running Windows 7 Home Premium, 64 bit operating system
I-5, 2400 cpu, 3.30 gHz, 8 GB ram

Yes, after extracting I am running the installer.

BTW, a few minutes ago I looked at Windows Explorer again and located EZKeys 1.1.0 (Yippeee). Still haven’t located others yet.

Also, I have been doing the default install; not custom.

Replied December 8, 2012 at 00:56 #1962518

Scott
Moderator

Well, the only way running the installer wouldn’t install over the original .dll (if they weren’t manually moved) is if there are 32-bit and 64-bit versions of the plugin on the same system. For example, say you initially install the 32-bit version of EZkeys and are using it in your DAW. Then, you run the latest update but install the 64-bit update. This installs the 64-bit version. You fire up your DAW and load the un-updated 32-bit version.

So, have you been using the 64-bit or 32-bit versions of the plugins up ’till now? Is your host a 32-bit or 64-bit host? By default, the 64-bit versions install to C:Program FilesVstPluginsToontrack64bit.

Scott Sibley - Toontrack
Technical Advisor

Replied December 8, 2012 at 14:43 #1962525

Barry
Participant

I have REAPER 32 bit and 64 bit on my machine.

On the toontrack download page it shows that everything has been downloaded.
Is there a way to download again?

Replied December 8, 2012 at 15:15 #1962526

Scott
Moderator

Yes, you can download the updates again.

Scott Sibley - Toontrack
Technical Advisor

Replied December 8, 2012 at 16:10 #1962527

Barry
Participant

I’ll give that a try later today and will post the outcome.

Thanks for your assistance thus far.
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Viewing 8 replies - 1 through 8 (of 8 total)

Upgrade Problems

EZdrummer Help

Viewing 8 replies - 1 through 8 (of 8 total)