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Please advise if I can obtain 4 more authorization codes. not really sure what the problem is maybe just lack of experiance. I have removed all authorizations from my account.
thank you
PS – I have sent several requests via tech support contact posted on your site however request times out
or is just not working
Ps -looks like iam out of luck on this one
the below is what i get when i type in all the required info and hit submit for – contact tech support
The website cannot display the page
]HTTP 500
Most likely causes:
•The website is under maintenance.
•The website has a programming error.
What you can try:
Refresh the page.
Go back to the previous page.
I’ve removed your 2 oldest authorizations.
The bigger question is why you are triggering new Computer IDs that are causing the reauthorizing. Are you activating/deactivating your wireless network card?
Scott Sibley - Toontrack
Technical Advisor
Hello yes I am activating/deactivating my wireless network card as in logging on to the web and logging off.
Hello- I copied code closed browser -paste code and it failed
typed in code by hand with same results.
Authorization Code for jacks: authorization failed
JAZJ-BQ4D-3783-4GJE
Please make sure you are following the recommendations in the below FAQ in regards to wireless modems and authorizing your Toontrack products:
http://www.toontrack.com/helpdesk/issue_view_portal.asp?ID=1435
Scott Sibley - Toontrack
Technical Advisor
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