Topic: update 1.3.1 won’t install

Viewing 5 replies - 1 through 5 (of 5 total)

Replied May 14, 2012 at 07:02 #1958551

John
Moderator

Please try the following:

Download the Full Download Install (big red PC button on the product page)

Uninstall EZdrummer

Install from the Full Download

Apply the 1.3.1 32-bit and 64-bit update installers

BR,
John

John Rammelt - Toontrack
Technical Advisor

Replied May 16, 2012 at 19:24 #1958589

BobbyJazz
Participant

I thought the update file had corrupted my ez drummer install, but the next day it was working again as ver. 1.2.1. I want to finish some projects first, so I will wait before I do an uninstall and re-install. In the meantime a few more questions please…

1. I have the disc for ez drummer, any difference between re-installing from the disc vs the download? Will either method require a new authorization?

2. Will a re-install delete my user and purchased midi files requiring a re-load of those? Will this effect my ezx expansion packs, will I have to re-install these?
Thanks for your help…Bobby

Replied May 16, 2012 at 21:39 #1958592

Scott
Moderator

1. Yes there is a difference. The disc version (installer) was made prior to Windows 7 being released and is why John recommended downloading and installing the full version which has the proper W7 installer. No, should not need to re-authorize.

2. You shouldn’t need to reinstall any EZXs as long as you are not doing a ‘Custom’ install to a different location from the original location.

Scott Sibley - Toontrack
Technical Advisor

Replied May 16, 2012 at 21:41 #1958593

John
Moderator

ORIGINAL: BobbyJazz

1. I have the disc for ez drummer, any difference between re-installing from the disc vs the download? Will either method require a new authorization?

Without going into unnecessary technical details – Yes, there’s a difference and I prefer you’d use the Full Download instead the disc.
Neither install method should trigger the Auth scheme and if one of them did, it should be the same Computer ID as before.

2. Will a re-install delete my user and purchased midi files requiring a re-load of those? Will this effect my ezx expansion packs, will I have to re-install these?

No, it should not affect any of those, however, if you want to be sure about your user MIDI files, please back up the ‘My MIDI files’ folder.

BR,
John

John Rammelt - Toontrack
Technical Advisor

Replied May 17, 2012 at 22:41 #1958600

BobbyJazz
Participant

I just want to thank Scott and John for your quick and thorough responses. Very happy with your tech support. Will post again if I have a problem when I do my re-install….Bobby
Author

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Viewing 5 replies - 1 through 5 (of 5 total)

update 1.3.1 won’t install

EZdrummer Help

Viewing 5 replies - 1 through 5 (of 5 total)