Topic: Need to add another authorization, please

Viewing 15 replies - 1 through 15 (of 16 total)

Replied July 14, 2011 at 23:05 #1949971

Scott
Moderator

I’ve removed an old authorization so you should be able to add and authorize you new system.

Scott Sibley - Toontrack
Technical Advisor

Replied July 14, 2011 at 23:38 #1949972

bamim2
Participant

Thank you! Wow, that was FAS~~~~~T!

Replied July 21, 2011 at 21:18 #1950104

Cedric Lejeune
Participant

Hi all,
same here, just after I install my new system the drive crashed! What info do you need to remove the previous drive (FUKU)?
Thanks,
Cedric

Replied July 21, 2011 at 22:45 #1950108

Scott
Moderator

Red Firebird,

I’ve removed an old authorization for EZdrummer so you should be able to authorize your new system.

Scott Sibley - Toontrack
Technical Advisor

Replied July 22, 2011 at 00:09 #1950110

Cedric Lejeune
Participant

Thanks a lot Scott!

Replied October 26, 2011 at 16:38 #1952518

Cedric Lejeune
Participant

Hey Scott,
had to change the MoBo on my system, could ou get me another reset?
Thanks,
Cedric

Replied October 26, 2011 at 17:18 #1952522

Scott
Moderator

All set Cedric.

Scott Sibley - Toontrack
Technical Advisor

Replied October 31, 2011 at 00:58 #1952602

Joseph Teresi
Participant

Hi Scot, me to please… I just deactivated an Authorization and would like you to free one up for me …please. I know I still have 2 sitting there, but I’m about to use up another one and I don’t like the idea of having just “1” left. I am one of Toontracks BEST customers by the way. Wait untill you see ALL the products I have in my account. I own all Toontrack products except for the very new SDX’s, but I will get them very soon 🙂 Thanks in advance.

Joe a.k.a.

nexis

Replied October 31, 2011 at 02:42 #1952604

Scott
Moderator

nexis,

From the FAQ:

IMPORTANT: Please only request new codes if none are available to you for a particular product and as a result authorization is not possible, or if you have used up your last code generation and would like to preemptively free up your unused seats (your ‘My Products’ page will display 4/4, next to the appropriate product, in both scenarios).

Scott Sibley - Toontrack
Technical Advisor

Replied October 31, 2011 at 13:45 #1952628

Martin
Moderator

Hi Nexis,

I have removed your inactive authorization(s).

We would like to attract our customers attention to the following extracts of the End User License Agreement (EULA):
—
INSTALLATION. You (One [1] user) may install and use the Product on a single computer. Installation is considered complete when registration of the Product has been accepted by the automatic procedure at the Toontrack Music website. You may move the Software to a different Computer provided only one copy is in use at any one time.
—
In practice we allow the software to reside on up to two (2) computers, at the express condition that only one copy shall be in use at any one time. Roaming users need to ensure that their stationary copy is locked or can otherwise not be used by another user during their absence. Failure to take reasonable steps to this effect is a breach of the EULA and may lead to your license being suspended.

Martin Kristoffersson
Sound Designer

Replied October 31, 2011 at 14:50 #1952631

Joseph Teresi
Participant

Thank you very much. I really appreciate your help and you have shown me that Toontrack is willing to help me.

I see what you are saying. I’m not sure how to show you, but the computer that I deleted the activation from has been “wiped out” with a fresh install of Windows. I don’t record on it anymore, so really, nothing is installed on it. I am just using it to surf the internet. This is the GOD’s HONEST truth and I swear this with my hand on the bible. I honestly don’t think this is a big deal. Once I activate my new computer, I would still only have 2 activations up at a time and I would only use 1 at a time anyway like I always have done. I just don’t like that idea of having 1 gone by a computer that I have already deleted from my activations. I only use (1) activation at a time anyway. Always have and always will. I have always respected the hard work from Toontrack …and it shows. I’m just a guy who loves to make music at home (alone, or with my friends). I am not a business.

Why not make it so, when an activation is deleted, that user would NOT be able to activate that particular computer anymore so that it is STILL only 2 activations up and running at any given time (of course 1 used at a time)
Kind-of -like if you delete one, you would then gain one automatically…
…just a thought and my 2 cents…
Thanks again
nexis

Replied November 1, 2011 at 06:43 #1952652

Cedric Lejeune
Participant

ORIGINAL: Scott

All set Cedric.

Thanks again!
Cedric

Replied December 13, 2011 at 10:33 #1953827

Cedric Lejeune
Participant

Hi,
I just added a Blackmagic board to the system and the ID has changed again, is that normal?
Can you release the authorization again?
Thanks,
Cedric

Replied December 13, 2011 at 17:12 #1953847

Scott
Moderator

I’m not sure what your ‘Blackmagic board’ is but if it is a motherboard, then, yes, it is definitely normal for a motherboard to cause a re-authorization. If it’s not a motherboard, any hardware change could cause a hardware shuffle of how the hardware config is broadcast to the OS so that may cause a re-authorization as well.

In either case, I’ve removed your oldest ‘Removed’ authorization for EZdrummer and your Vintage EZX so you should be able to authorized now.

Scott Sibley - Toontrack
Technical Advisor

Replied December 13, 2011 at 18:08 #1953852

Cedric Lejeune
Participant

Hi Scott,
it’s just a video IO board, Windows didn’t require to be reauthorized, that’s why I was surprised to see the code request.
Thanks again!
Cedric
Author

Replies

Viewing 15 replies - 1 through 15 (of 16 total)

Need to add another authorization, please

EZdrummer Help

Viewing 15 replies - 1 through 15 (of 16 total)