new hard drive, problems activating ezdrummer

EZdrummer Help
Viewing 5 replies - 1 through 5 (of 5 total)
  • John
    Moderator

    Hi,

    changing a hard drive should normally not trigger the Auth scheme but I guess switching to SSD somehow made Windows re-shuffle the Hardware Configuration list, thus changing the Computer ID.
    Just go through the Auth process again, please.

    BR,
    John

    John Rammelt - Toontrack
    Technical Advisor

    gannonmike
    Participant

    THANKS FOR THE RESPONSE,IM STILL HAVING TROUBLE,EZDRUMMER IS LOADED HOWEVER WHEN I TRY TO OPEN IT IN CUBASE THERE IS A SCREEN THAT SAYS THIS COMPUTER IS NOT AUTHORIZED TO RUN EZDRUMMER,THE SCREEN GIVES A COMPUTER ID AND SAYS TO WRITE IT DOWN AND ENTER THE CODE FROM BACK OF EZ DVD,SO I ENTER THE CODE AND IT SAYS IT FAILED, ALSO THE POP UP WILL NOT ALLOW ME TO CHANGE THE COMPUTER ID…ANY IDEA WHY?

    John
    Moderator

    Please watch these videos to fully understand the Authorization process and get you up and running ASAP:

    http://www.toontrack.com/helpdesk/issue_view_portal.asp?ID=13

    http://www.toontrack.com/helpdesk/issue_view_portal.asp?ID=22

    http://www.toontrack.com/helpdesk/issue_view_portal.asp?ID=21

    Best Regards,
    John

    John Rammelt - Toontrack
    Technical Advisor

    gannonmike
    Participant

    Thank you so much for all your help! I greatly appreciate it…Everything is working great now 🙂
    -Mike

    John
    Moderator

    Great!

    John Rammelt - Toontrack
    Technical Advisor

Viewing 5 replies - 1 through 5 (of 5 total)

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