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I bought sd2.0 from musicians friend as a download. I recieved serial number for it and have activated it. I did not recieve a serial number for ezplayer pro which is included and cannot activate it. Where do I get the serial number from?
I’ve wired an EZplayer serial number to your Toontrack account. Sorry for any inconvenience. Â
Scott Sibley - Toontrack
Technical Advisor
I purchased SD2.0 Crossgrade from Guitar Center and the only license number I received was for SD2.0.
I am now, not able to authorize EZplayer Pro.
Where can I get the serial number to activate EZplayer Pro?
max_axe:
It is now wired to your account. Sorry for the inconvenience.
BR,
John
John Rammelt - Toontrack
Technical Advisor
I have the same problem. My copy was purchased from DV247 in the UK. Would it be possible for you to wire me a serial too, please?
Cheers!
Tom
Tom,
Did you purchase the boxed version of S2 or the VSSD box? The VSSD is the black box that has all of Toontrack products included. If you didn’t receive a VSSD box, then you should have an EZplayer serial number in the case along with the S2 serial number (check the sleeves). According to our records your S2 serial number is not a VSSD so you should have an EZD serial number on your sleeves somewhere.
Please check thoroughly and get back to us.
Scott Sibley - Toontrack
Technical Advisor
Hey Scott, sorry to say I too just received SD2 (in the VSSD box) with no EZPlayer Pro serial. I contacted the reseller and they had no clue what I was talking about. Can a brother get hooked up? PM me if you need any information.. Thanks! 🙂
ORIGINAL: John
Please check your email
BR,
John
Holy crap that was fast!! Thanks John and the toons!
Im not sure I understand, I purchased EZ Drummer from Guitar Center 5 days ago and loaded just fine, went thru online registration fine, question is i dont understand when I go to launch eZ player from my menu I have to install a serial number, I cant find one, What is my next step. Do i have rights to this product?
Thank You, Lynchmob
^^^^^
No, EZplayer is a separate purchase. It is included with the purchase of Superior Drummer 2 but it’s not included with the purchase of EZdrummer.
Scott Sibley - Toontrack
Technical Advisor
Hi Scott,
I just purchased a VSSD box (I bought Superior Drummer 2.0 and The Metal Foundry) from Amazon and received it today. I have just installed, registered and authorised SD 2.0 but I have yet to receive any serial number for EZ Player Pro as well.
I checked my account on Toontrack and my email but did not receive anything.
Can you please help? Thanks a lot!
Hi Adam,
You’re all set. Check your email for info.
Scott Sibley - Toontrack
Technical Advisor
Hi Scott,
Thank you very much for the really prompt reply and for the excellent service.
Email received and everything works perfectly now.
Cheers,
Adam
Hi Scott,
I am in the same boat as the others. I purchased SD2, received the VSSD box set but did not receive an EZplayer Pro serial number.
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