Topic: EZX will not install | Toontrack

EZX will not install

EZdrummer Help

Posted August 9, 2010 at 19:21 #1892556

rpinon69
Participant

This is the message I’m receiving when trying to install Drumkit From Hell and Nashville. I have updated to the EZdrummer 1.2.1 I installed the 32bit version and it seems to be running with no problems. I’m running Vista 64 Quadcore 8GB. PLEASE HELP

“The upgrade patch cannot be installed by the Windows Installer service because the program to be upgraded may be missing, or the upgrade patch may update a different version of the program. Verify that the program to be upgraded exists on your computer and that you have the correct upgrade patch.”

Why So Serious?
Creator

Topic

Viewing 4 replies - 1 through 4 (of 4 total)

Replied August 9, 2010 at 19:42 #1938004

Scott
Moderator

That error message happens when the update is run without the full product installed first. Please download the full product from your Toontrack account (the red ‘PC’ button at the top of the page; pic below is for EZdrummer but it will be the same for the EZXs). Install the product and then run the updates.

Scott Sibley - Toontrack
Technical Advisor

Replied August 9, 2010 at 20:48 #1938005

rpinon69
Participant

Thanks I downloaded the update instead of the program everything seems to be working.

Also, I installed the 64bit version of Solo and EZdrummer it placed another shortcut for Solo on my desktop, but when I launch and it asks me which drummer to use it can’t seem to locate EZdrummer. Should I just continue using 32bit version?

Why So Serious?

Replied August 10, 2010 at 00:05 #1938011

Scott
Moderator

You may need to set the path to the 64-bit version of EZdrummer. Open Solo and go to Options->Set Paths and make sure the path is set to where you installed the 64-bit version of EZdrummer.

Scott Sibley - Toontrack
Technical Advisor

Replied August 10, 2010 at 05:15 #1938019

rpinon69
Participant

Once again thank you everything is groovy

Why So Serious?
Author

Replies

Viewing 4 replies - 1 through 4 (of 4 total)

< previous

> next

0:00

0:00

volume

×