Topic: EZDrummer Install Error

Viewing 9 replies - 1 through 9 (of 9 total)

Replied August 2, 2010 at 20:54 #1937836

Scott
Moderator

Please log into your Toontrack account and download the full product installer (see pic below)

Scott Sibley - Toontrack
Technical Advisor

Replied August 2, 2010 at 22:30 #1937838

ranger520
Participant

Thank you for your reply, but I don’t know where to find the download you listed above. Do you have a link?

Replied August 2, 2010 at 22:32 #1937839

Scott
Moderator

Have you created an account at http://www.toontrack.com?

If not, do so now (click ‘Create Account’ in the top right of that webpage) and register your EZdrummer product serial number. Upon registering, you will have access to download the full product installer as pictured above.

Scott Sibley - Toontrack
Technical Advisor

Replied August 3, 2010 at 00:21 #1937841

ranger520
Participant

I have the EZ Drummer and Coctail Drum installed. Authorization woked fine. Now I am Attempting to install Vintage Rock and Keep getting authorization failed for Vintage rock. I have yet to try Nashville which will be next. I have attempted the Vintage Rock twice now and checked the numbers but it still will not let authorize. Any Help would be appreciated. Thank you.

Replied August 3, 2010 at 00:59 #1937843

Scott
Moderator

Do you have separate serial numbers for the Vintage Rock EZX and Nashville EZX?

Have you registered those serial numbers as you did EZdrummer? You should then have unique authorization codes for those EZXs.

You aren’t using the same authorization code for the Vintage Rock EZX as you did for EZdrummer, correct?

Scott Sibley - Toontrack
Technical Advisor

Replied August 3, 2010 at 01:16 #1937844

ranger520
Participant

I select registration and the screen comes up with my EZ Drummer software Serial No. I select add new authorization and the number assigned for my computer comes up along with location I can find nowhere to enter the Vintage Rock or Nashville serial No. I also have Cubase up where I am selecting the vintage rock be cause it tell me it is not authorized. Where do I enter the serial number?

Replied August 3, 2010 at 01:19 #1937845

Scott
Moderator

Please see this video of the authorization process. The video shows EZdrummer authorization but the same process is used for any Toontrack product. Keep in mind that you need to follow these same step for each Toontrack product you own.

Post back here if you still have any further questions.

http://www.toontrack.com/helpdesk/issue_view_portal.asp?ID=13

Scott Sibley - Toontrack
Technical Advisor

Replied August 3, 2010 at 01:37 #1937847

ranger520
Participant

Thank you Scott. It is now all loaded and working. Thanks for all of your help.

Replied August 3, 2010 at 01:38 #1937848

Scott
Moderator

You’re quite welcome. Now the fun begins!

Scott Sibley - Toontrack
Technical Advisor
Author

Replies

Viewing 9 replies - 1 through 9 (of 9 total)

EZDrummer Install Error

EZdrummer Help

Viewing 9 replies - 1 through 9 (of 9 total)