Sounds/Kits not loading

EZdrummer Help
Viewing 11 replies - 1 through 11 (of 11 total)
  • Scott
    Moderator

    the ‘loading’ mb indicator in the lower right hand corner flashes orange and blue as per normal, but nothing loads up.

    Are you sure that nothing loads or is it just really, really slow loading?

    Do you get an error message that like ‘EZdrummer cannot load sounds’?

    Scott Sibley - Toontrack
    Technical Advisor

    Macplug
    Participant

    Hi Scott,
     
    Thanks for pointing out that possibility of slow loading.  Subsequently, I’ve tried closing down all other applications that might use up memory etc, and then tried to run EZdrummer both via the Sony Acid program and then via the Toontrack Solo program (even though I know that I won’t be able to hear sounds from it).
     
    Either way, with all other applications and resources either minimised or disabled, and only EZdrummer running, it appears that you are correct in your speculation.  EZdrummer indeed does load up the sounds, but – unbearably and impracticably slowly.  For example, I left it to load up the default Rock/Pop kit and 25 mins later it still had only loaded up 6mb.  Same with the smallest ‘Cocktail’ kit – 10 mins to load up 8mb on that one.
     
    What is strange however, is that this problem has occured overnight.  On Saturday night it was working normally – like it has been since I first installed EZd, but overnight it now has this problem?  I have not downloaded any new programs on to my pc in between.  EZ is stored on my pc’s C drive, of which 40gb has been used up with programs and data out of a possible 107gb in that drive.  There’s a spare 40gb on a separate ‘D’ drive partition & both drives are on the one piece of harddrive kit.
     
    Any ideas?
     
    I do appreciate your time and help with this.
     
    Regards
     

    John
    Moderator

    I have tried reading through other related topic replies – please explain how I “run the full installer first”, if that is what I need to do? what is the “full installer”?

    If you haven’t installed the full product before running the 1.2.0 updater, there would indeed be no sounds loading.
    In your Toontrack account on your EZdrummer product page you should have 2 big red buttons, labeled PC and MAC.
    This is a full product download that weighs about 700MB. Install this first and then apply the 1.2.0 update.

    John Rammelt - Toontrack
    Technical Advisor

    John
    Moderator

    Oh, you posted while I was writing my reply.

    So everything loads then but slow. What is the sample rate in your projects?

    John Rammelt - Toontrack
    Technical Advisor

    Olof Westman
    Forum Crew

    >Thanks for pointing out that possibility of slow loading.
    >Subsequently, I’ve tried closing down all other applications…

    >What is strange however, is that this problem has occured overnight.

    You may have gotten something onto your machine that uses the CPU
    all the time, perhaps a virus or some malfunctioning application.

    /Olof W

    Olof Westman - Toontrack
    Coder

    Macplug
    Participant

    Hi Guys,
     
    Thanks for all your helpful suggestions.  Really appreciated.
     
    John.  I have installed the full product EZdrummer from the original CD installation approximately just over a year ago.  On the my account page at Toontrack.com I recognise those red PC and Mac buttons that you  point out.  Do I have to install the full product again from these buttons, or is my original CD installation sufficient?  I don’t need to install the whole full product again do I, from the links on the ‘my account’ page?
     
    Ollie
    Thank you for your suggestion too.  I will run a deep scan later for viruses.
     
    Really appreciate all the helpfulness.

    Brad
    Participant

    Another thing that may be slowing down your sample load times is, I noticed from your profile the PC has only 2GB of RAM. What you may be experiencing is your OS having to swap virtual memory blocks to and from disk to accomodate the RAM requirements of the DAW , EZDrummer and anything else running on the machine that may be using RAM. (EZDrummer in the name of efficiency loads samples into memory rather than streaming from disk, if I am not mistaken)

    Perhaps take a look at the Performance monitor in task manager and see what your memory utilization levels are running at.

    The solution to excessive memory swapping I’m afraid is only to put more RAM into your host.

    Mac Studio M1 Max, RAM 64 GB, 1TB Drive, OSX 12.x/13.x and Windows 10 (VM)
    DAW: Studio One Pro (always up to date)
    DTX Express III (Extreme triggers), Nektar LX88
    OWC Thunderbay Mini (4 X 1TB Sata SSD), Express 4M2 (4 X 2TB M.2 SSD), Envoy Express (1TB M.2 SSD)
    Presonus Quantum, Faderport & Faderport 8
    Black Lion Sparrow Mk2 A/D, FMR-RNP-RNC, MIDI Xpress 128, BM5A, KRK VXT4, Equator D5
    2020 Macbook Pro 16GB RAM, 512GB SSD Audio(mobile rig)

    John
    Moderator

    Do I have to install the full product again from these buttons, or is my original CD installation sufficient? I don’t need to install the whole full product again do I, from the links on the ‘my account’ page?

    No, you shouldn’t need to.

    First follow Olof’s advice regarding virus.
    Are you running @44,1kHz? Higher sample rates demand that EZdrummer re-calculates during loading, which increases loading times.

    John Rammelt - Toontrack
    Technical Advisor

    Scott
    Moderator

    I see he’s using a Sounblaster Live soundcard. Doesn’t that default to 48kHz? Maybe I’m mistaken. It doesn’t explain why it was working fine and now it’s not.

    Scott Sibley - Toontrack
    Technical Advisor

    Macplug
    Participant

    Hi Guys,
     
    Thanks for all your advice.  I’ve checked all your suggestions.  As far as I can tell, the sampling rate has always been 44.1khz and the 2GB ram on my pc has been sufficient for everything EZdrummer has required… right up until last weekend.  However, I’m now beginning to think that the problem lies elsewhere – for example when I run task manager (even after just booting up the pc, and with no programs running), I am getting a display of 100% CPU usage…  Uh-oh…  Any suggestions on how to solve that (from your own personal experiences – without any apparent endorsing of anything) – would be appreciated now?
     
    Thanks for your help.

    Macplug
    Participant

    Hi Guys,
     
    Scott, I owe you an apology.  I checked my Soundblaster Live card and you are correct – it DOES default to 48khz sampling rate, and although the helpfile says the options are 44.1 / 48 /96, I can’t see no other drop-down option in there other than 48Khz, so I guess I’m stuck with that.   Thanks for your greater knowledge on these things.  I know my pc is old (2003) and the soundcard is ancient, but it still does its purpose.
     
    And the best bit – I googled a free registry cleaner, ran it and the 100% cpu usage issue has been fixed for now, (some dodgy HKEY entry) so EZdrummer is uploading as normal again.  Weyhey!
     
    Thanks for your all assistance.  Super product, super team!
     
    Regards

Viewing 11 replies - 1 through 11 (of 11 total)

No products in the cart.

×