Topic: Wrong price shown at checkout | Toontrack

Kickstart the 2026 songwriting year
with some new gear!

Kickstart the 2026 songwriting year with some new gear!

Kickstart the 2026 songwriting year with some new gear!

Wrong price shown at checkout

EZdrummer Pre-sales

Posted November 8, 2017 at 20:11 #1909161

Andy Sells
Participant

I’m trying to buy the EX2+2EZX Bundle which, as I understand it, is on sale for $209. It keeps showing up as $299 in the CART. At the point where I’m about to add my credit card info, it continues to say $299, so I keep stopping there rather than submit my credit card info while the wrong price is displayed. What’s going on? I’ve been trying for 2 days to take advantage of the sale price. Please help.
Creator

Topic

Viewing 4 replies - 1 through 4 (of 4 total)

Replied November 8, 2017 at 21:02 #2000168

Viktor Hansson
Forum Crew

Hi,

Sorry about this and thanks for reporting the issue. It seems to show the wrong price after adding it to cart, but only for USD, not other currencies.

We have forwarded this to our Web Team and they will fix it as soon as possible.

Thanks for your patience!

Replied November 8, 2017 at 21:13 #2000169

Andy Sells
Participant

OK. Please let me know when it is fixed so that I can take advantage of the sale. Thanks!

Replied November 9, 2017 at 09:06 #2000182

Viktor Hansson
Forum Crew

Hi,

We just heard back from our web team and this issue is now fixed and you should be able to purchase the bundle for the discounted price.

We apologize for any inconvenience and thank you for your patience.

Replied November 11, 2017 at 07:05 #2000239

Andy Sells
Participant

Thanks. Everything worked fine through the purchase process this time. :>)
Author

Replies

Viewing 4 replies - 1 through 4 (of 4 total)

You must be logged in to reply to this topic.

Please log in to read and reply to this topic.

< previous

> next

0:00

0:00

volume

×