Un authorized and no database has been installed

Requests and Feedback
Viewing 5 replies - 1 through 5 (of 5 total)
  • rcfiddy1
    Participant

    Having same issue after trying to install on new hard drive.

    John
    Moderator

    Hi,

    please post in the EZdrummer Help section:
    https://www.toontrack.com/forum/ezdrummer-help/

    John Rammelt - Toontrack
    Technical Advisor

    diegao22p
    Participant

    Hello, the link (https://www.toontrack.com/forum/ezdrummer-help/) has Access denied.
    I´m having the same problem.
    “No database has been installed”, the search tab is empty. At Browser tab is OK, I can see all the libraries.

    I´ve checked the folder, and all my EZX libraries is there….
    C:Program Files (x86)Common FilesToontrackEZDrummer

    Someone can help?

    tks

    John
    Moderator

    @diegao22p:

    Support matters are conducted in the product Help sections for registered users, not here in pre-sales.
    You have no products registered to your account, so I strongly recommend you contact Support directly to sort out your account, providing your serial number(s).
    Please head over to:
    https://www.toontrack.com/faq/my-issue-is-not-covered-in-this-faq-what-next/
    and click the ‘Contact Support’ button

    John Rammelt - Toontrack
    Technical Advisor

    Guardianmusic
    Participant

    Did you get this fixed? I have exactly the same problem.

     

    Jim

Viewing 5 replies - 1 through 5 (of 5 total)

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