I’ve deleted and reinstalled twice on my Mac to a external samples drive, upgraded my ram, upgraded my Hardrive to solid state and your product does not get any better with laggin. It’s great in standalone but if I’m using it for professional reasons and recording on protools. The lag on this is insane. It takes so long to open one thing at a time and I can’t even use the “beat finder” feature. If there is something I’m missing please let me know ASAP. You’re product is the only thing slowing my rig down. Definitely disappointed finding out there’s no phone number.