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USB Interfaces/ASIO Drivers
November 9, 2017
9:28 pm CEST
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olliepudge
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December 27, 2014
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Hi All,

Just wondering if anyone is having the issue I’m having. I’m using the Focusrite 2i2 interface with my Roland kit and I recently downloaded the 4.36.4 driver because the original driver was making SD3 crash instantly when I tried to adjust the ASIO settings. That is what Focusrite’s tech support told me to do and it worked, but I’m getting a lot of popping sounds while playing and it’s driving me nuts. I’ve tried adjusting the settings and I’m getting nowhere. This is occurring when I use the 2.0 and 3.0 USB ports on my laptop. Is this an issue with my computer or the driver? I have an HP 8GB laptop with an Intel i5 processor which I believe meets the requirements of SD3. Any help would be appreciated. Thanks!

Josh

November 10, 2017
1:40 am CEST
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rrosin
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October 2, 2017
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Hi Josh,

are you using the standalone version of SD3? I had some issues with ASIO and SD3 too (not with a Focusrite interface, but with the Roland ASIO driver). I switched from standalone SD3 to using the VST and all trouble was gone.

I use this Host program: http://www.hermannseib.com/eng.....sthost.htm

Regards Reiner

November 10, 2017
2:20 am CEST
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olliepudge
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December 27, 2014
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rrosin said
Hi Josh,

are you using the standalone version of SD3? I had some issues with ASIO and SD3 too (not with a Focusrite interface, but with the Roland ASIO driver). I switched from standalone SD3 to using the VST and all trouble was gone.

I use this Host program: http://www.hermannseib.com/eng.....sthost.htm

Regards Reiner  

Hi Reiner,

Thanks for the response. Yes, I am using SD3 in standalone. I wonder why that would be the problem? Perhaps the folks at Toontrack can help here? Is this an issue with SD3 or is it a driver/computer issue?

Thanks,

Josh

November 10, 2017
12:52 pm CEST
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rrosin
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October 2, 2017
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olliepudge said
I wonder why that would be the problem? Perhaps the folks at Toontrack can help here? Is this an issue with SD3 or is it a driver/computer issue?

My advice is to test with a VST host. If the problem still exists, it is most likely a driver issue. If the problem is gone, you can hardly assign it to anyone specific, neither SD3 nor driver or computer.

Regards Reiner

November 10, 2017
7:54 pm CEST
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olliepudge
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Forum Posts: 136
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December 27, 2014
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rrosin said

olliepudge said
I wonder why that would be the problem? Perhaps the folks at Toontrack can help here? Is this an issue with SD3 or is it a driver/computer issue?

My advice is to test with a VST host. If the problem still exists, it is most likely a driver issue. If the problem is gone, you can hardly assign it to anyone specific, neither SD3 nor driver or computer.

Regards Reiner  

Hi Reiner,

I’ll give it a shot. Is the one you’re using easy to install and use? I’m not too good with this stuff which is why I stick to standalone software if I can. Anything I need to know before installing it? Any tips would be appreciated. Thanks!

Josh

November 10, 2017
11:44 pm CEST
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rrosin
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October 2, 2017
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olliepudge said

Hi Reiner,

I’ll give it a shot. Is the one you’re using easy to install and use? I’m not too good with this stuff which is why I stick to standalone software if I can. Anything I need to know before installing it? Any tips would be appreciated. Thanks!

Josh  

It's easy to use. You don't need to install something, just unpack and start. Then choose "New plugin" ans select the SD3 plugin. Next set MIDI and audio devices and you're done.

Regards Reiner

November 11, 2017
2:12 am CEST
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olliepudge
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Forum Posts: 136
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December 27, 2014
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rrosin said

It's easy to use. You don't need to install something, just unpack and start. Then choose "New plugin" ans select the SD3 plugin. Next set MIDI and audio devices and you're done.

Regards Reiner  

Hey Reiner,

Hate to keep bugging you, but I downloaded this and extracted it to my desktop. There's just a bunch of weird files though. Not sure how to start it. What am I missing here? Sorry man. Like I said, I'm not good with this stuff at all. Thanks!

Josh

November 11, 2017
5:07 am CEST
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olliepudge
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Forum Posts: 136
Member Since:
December 27, 2014
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olliepudge said
Hi All,

Just wondering if anyone is having the issue I’m having. I’m using the Focusrite 2i2 interface with my Roland kit and I recently downloaded the 4.36.4 driver because the original driver was making SD3 crash instantly when I tried to adjust the ASIO settings. That is what Focusrite’s tech support told me to do and it worked, but I’m getting a lot of popping sounds while playing and it’s driving me nuts. I’ve tried adjusting the settings and I’m getting nowhere. This is occurring when I use the 2.0 and 3.0 USB ports on my laptop. Is this an issue with my computer or the driver? I have an HP 8GB laptop with an Intel i5 processor which I believe meets the requirements of SD3. Any help would be appreciated. Thanks!

Josh  

I would appreciate Toontrack's thoughts on this as well please.

November 11, 2017
4:13 pm CEST
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olliepudge
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Forum Posts: 136
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December 27, 2014
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Hey Reiner,

I got the VST host to work, but it doesn’t see SD3 as an option for a plug in. Thanks though.

Josh

November 14, 2017
4:43 am CEST
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olliepudge
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Forum Posts: 136
Member Since:
December 27, 2014
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olliepudge said
Hi Toontrack,

I’m using the Focusrite 2i2 interface with my Roland kit and I recently downloaded the 4.36.4 driver because the original driver was making SD3 crash instantly when I tried to adjust the ASIO settings. That is what Focusrite’s tech support told me to do and it worked, but I’m getting a lot of popping sounds while playing and it’s driving me nuts. I’ve tried adjusting the settings and I’m getting nowhere. This is occurring when I use the 2.0 and 3.0 USB ports on my laptop. Is this an issue with my computer or the driver? I have an HP 8GB laptop with an Intel i5 processor which I believe meets the requirements of SD3. Any help would be appreciated. Thanks!

Josh  

Toontrack,

Still haven’t heard your thoughts on this. Please respond ASAP.

Thanks,

Josh

November 16, 2017
3:04 am CEST
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olliepudge
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Forum Posts: 136
Member Since:
December 27, 2014
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Hey Toontrack,

Still haven’t heard back on this. Are all of you guys on vacation or something? Hurry up and come home so you can answer all of our annoying emails 😜

November 16, 2017
8:49 am CEST
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Henrik
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September 24, 2010
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Have you checked that the audio issues only occur for Superior Drummer 3 in standalone mode?
Does it sound bad when you:
- run plugins in DAWs, like cubase or similar?
- run Superior Drummer 3 in a DAW?
- Is it a difference if you increase the buffer size in Superior Drummer 3 Audio Device settings? Try something like 1024 - it increases the latency, but offloads the audio processing...

I am asking because these kind of problems almost always comes from the audio device/drivers/computer, or similar... It can of course be SD3 causing this, but we need to rule out the most common sources first 🙂

November 16, 2017
3:13 pm CEST
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olliepudge
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Forum Posts: 136
Member Since:
December 27, 2014
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Henrik said
Have you checked that the audio issues only occur for Superior Drummer 3 in standalone mode?
Does it sound bad when you:
- run plugins in DAWs, like cubase or similar?
- run Superior Drummer 3 in a DAW?
- Is it a difference if you increase the buffer size in Superior Drummer 3 Audio Device settings? Try something like 1024 - it increases the latency, but offloads the audio processing...

I am asking because these kind of problems almost always comes from the audio device/drivers/computer, or similar... It can of course be SD3 causing this, but we need to rule out the most common sources first 🙂  

Hi Henrik,

Yes I’ve tried all buffer settings. I’m only hearing the popping sounds now right after I stop playing. I just hear pops as the drums/cymbals ride out almost every time I stop. Pretty annoying.

I don’t have a DAW so I’ve only been using SD3 in standalone, but if it only occurs in standalone that would be an SD3 issue correct?

Thanks,

Josh

November 17, 2017
12:32 am CEST
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Scott
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Forum Posts: 8582
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July 22, 2006
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You get no difference with any buffer size? 32 sample buffer plays back exactly the same as a 1024 sample buffer?

November 17, 2017
3:17 am CEST
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olliepudge
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Forum Posts: 136
Member Since:
December 27, 2014
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Scott said
You get no difference with any buffer size? 32 sample buffer plays back exactly the same as a 1024 sample buffer?  

Scott,

I'm using the Focusrite 2i2 interface and the buffer size options are 1-10. I've tried all of these and the only thing that changes is the latency. Popping sounds occur as the drums/cymbals ride no matter what setting I use. I noticed tonight that the popping sounds do not occur when I load EZX expansions though. I tried removing some of the extra room mics on one of the SD3 presets I made (SD3 library), but I still hear them. What's odd is that it doesn't happen on some of your included presets. It's kind of hit or miss and I just don't get it. Again, my laptop is 8GB and it's 64-bit which is what the SD3 requirements are on your website.

Have you had any other complaints about this?

Thanks,

Josh

November 17, 2017
2:30 pm CEST
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Scott
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Forum Posts: 8582
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July 22, 2006
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I haven't seen a lot of support issues but I'm not sure the number of Focusrite interfaces I've come across though.

November 26, 2017
11:23 am CEST
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joste
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Forum Posts: 11
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May 25, 2008
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Hello TT-Team.
I'm using the Focusrite Scarlett 18i8 interface.
Every time i want to open the "ASIO-Buffer Dialog" SD3 crash.
I´ve tried some other ASIO-Drivers (Realtek-ASIO, ASIO4ALL, Roland)
but still the same happens the "ASIO-Buffer Dialog" constantly crash SD3.
In this state the Standalone Version is not usable because the default high latency settings are not changeable.
Some facts:
I have a perfect configured and latency optimized system (i7-7700k....) and all (i mean ALL) runs flawless - except SD3 in the StandaloneVersion.
As VST the most is fine but...
due to the extra space i need for the host/sd3 window the upper scalings from sd3 dont fit my Monitor (16/9).
Example: SD3 at 150% on a 1920x1080 monitor with host. The complete Buttonbar is cutted.
Also in the StandaloneVersion the Buttonbar is cutted off.
Can i hope these issues will be soon fixed?

Example-of-bad-monitor-fitting-at-150-scale-1080p.jpgImage EnlargerStandaloneVersion-150-scale.jpgImage Enlarger

November 27, 2017
11:05 am CEST
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Henrik
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September 24, 2010
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joste said
due to the extra space i need for the host/sd3 window the upper scalings from sd3 dont fit my Monitor (16/9).
Example: SD3 at 150% on a 1920x1080 monitor with host. The complete Buttonbar is cutted.
Also in the StandaloneVersion the Buttonbar is cutted off.

So you feel that the default 100% scaling is too small, but 150% is too big for your screen? There will be a 125% option in the next update...

November 27, 2017
1:18 pm CEST
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joste
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Forum Posts: 11
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May 25, 2008
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Hello Hendrik.
Wow - what a fast answer...
That would be great.
But - its not my "feeling" - look at the Screenshots (no image manipulation, 1:1 Screenshot, Standard 16/9 FullHD Monitor) :-))
I have read in another Topic that TT work on Fontscaling?
125% with free Fontscaling would absolutely perfect for FullHD Monitors / E-Drummer / Studios with unchangeable distances to the Monitor.
Do u have some infos about the ASIO-problems? - workaround? - e.g. write my Asio settings in a SD3Asio.ini or similar?
So long...
Greetings from Germany

November 27, 2017
2:01 pm CEST
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Henrik
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September 24, 2010
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I'll notify the coders, so they can have a look at it! We can't have our software crash on you 🙂

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