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You Offer A Web Version, But I Can't Download Without Using Product Manager?
March 12, 2017
8:03 am CET
Forum Posts: 28
Member Since:
March 3, 2008
sp_UserOfflineSmall Offline

I'm downloading on my studio Windows machine. I want to use my home office machine to download a different file while I'm waiting.

But my home office machine is Linux, and I can't download my own products with Linux because you force me to use Product Manager to do all downloads.......and product manager does not run on Linux.

What is the point of having a link to use the web version if you force me to use product manager as soon as I try to download anything? If you are going to compell me to use product manager to download files that I already have authorization to use then the least you could do is offer a version of product manager that will run on Linux.


March 13, 2017
8:46 am CET
Forum Posts: 981
Member Since:
September 24, 2010
sp_UserOfflineSmall Offline

When you go into "My Account/My Products" there is a link below the Product Manager info that takes you to the site with your downloadable products Wink

March 18, 2017
4:21 pm CET
New Member
Forum Posts: 1
Member Since:
December 8, 2008
sp_UserOfflineSmall Offline

I try to log in using the web version and all I get is an endless loop back to product manager download . Yes there are still people using Win XP service pack 3..... I have successfully done it before but It never seems to be the same combination of clicks on the links provided on the login page. Your page setup is flawed and you must fix it. You can't keep taking peoples money if people cannot view or register products they have purchased.

March 21, 2017
8:49 am CET
Forum Posts: 8260
Member Since:
June 18, 2004
sp_UserOfflineSmall Offline

Hi len,

it seems from your recent download history that you have downloaded your products successfully. So you are good to go now?


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