TWO identical products (Superior Drummer 2.4) how many upgrades/authorizations?

Product Manager
Viewing 6 replies - 1 through 6 (of 6 total)
  • John
    Moderator

    Hi,

    a product (serial) can only be registered once, regardless whether it’s the same account or if you try registering a serial to two accounts.
    A product can be Authorised to 2 different computers simultaneously.
    I see that you have 2 different Superior 2 Regular serial numbers registered to your account (one in 2015 and one today), plus a Superior Drummer 3 upgrade.
    The serial registered today is not Authorised.

    If you need to make some kind of reclamation on the serial not Authorised, please contact Toontrack directly by going to:
    https://www.toontrack.com/faq/my-issue-is-not-covered-in-this-faq-what-next/
    and click ‘Contact Support’.

    BR,
    John

    John Rammelt - Toontrack
    Technical Advisor

    mike mont
    Participant

    Hi, John!

    in order to use both superior drummer, updated (and being able to update both with no issues and hassle)

    what exactly i should do?

    sorry, not sure ..open another account?

    for now i have two SD on the same account, i think.. ..do i have another account? not sure now, please help Embarassed

    another question:
    sdx packs, would they work on both? (installed on different computers)

    tnx!

    rock will never die

    John
    Moderator

    You can use 1 copy of Superior Drummer 2 Authorised on 2 computers, as well as your copy of the Superior Drummer 3 upgrade.
    These can coexist on the same computers.
    Your extra Superior 2 license doesn’t really do you any good in your case, because you cannot Authorise your SDX:s and EZX:s to more than two computers.
    AFAICT, you only have one account.
    SDX:s and EZX:s released after the release of Superior Drummer 3 will not work with Superior 2.

    BR,
    John

    John Rammelt - Toontrack
    Technical Advisor

    mike mont
    Participant

    @John said:
    You can use 1 copy of Superior Drummer 2 Authorised on 2 computers, as well as your copy of the Superior Drummer 3 upgrade.
    These can coexist on the same computers.
    Your extra Superior 2 license doesn’t really do you any good in your case, because you cannot Authorise your SDX:s and EZX:s to more than two computers.
    AFAICT, you only have one account.
    SDX:s and EZX:s released after the release of Superior Drummer 3 will not work with Superior 2.

    BR,
    John  

    Thank you, John!

    I will authorize second copy of SDv2, I got email from tech support explaining how to get to serial numbers, I do have more than two comps in fact >:)
    (two towers and three laptops, for now)

    question:
    Embarassedonce v2 upgraded, can it be still used as v2 (on macG5 SnowLeopard)Embarassed?

    tnx, Mike

    ps
    I’m buying more products from you, guys :), learning now how to use it and how to operate web/download manager

    rock will never die

    John
    Moderator

    @mike mont said:

    question:
    Embarassedonce v2 upgraded, can it be still used as v2 (on macG5 SnowLeopard)?

    Yes

    John Rammelt - Toontrack
    Technical Advisor

    mike mont
    Participant

    @John said:

    @mike mont said:

    question:
    Embarassedonce v2 upgraded, can it be still used as v2 (on macG5 SnowLeopard)?

    Yes  

    THANK YOU, JOHN!

    rock will never die

Viewing 6 replies - 1 through 6 (of 6 total)

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