Hi,
After reinstalling Windows 10 I had to reinstall all my Toontrack products. It went fine for some of them, but two of them won’t download, it looks like there are a few files that can’t be verified and the download manager keeps on downloading them over and over without ever completing the download.
What can I do?
Jean-Marc
Music producer & audio engineer
SoundWise
Hi,
I see you are having problems with TT206_EZdrummer2_Core_Libs_Update_WIN_111.zip and TT322_EZX_Post-Rock_WIN_100.zip. Please try this:
1. Pause the downloads.
2. Go to your download folder, rename TT206_EZdrummer2_Core_Libs_Update_WIN_111.zip.incomplete to BAD_TT206_EZdrummer2_Core_Libs_Update_WIN_111.zip.incomplete and rename TT322_EZX_Post-Rock_WIN_100.zip.incomplete to BAD_TT322_EZX_Post-Rock_WIN_100.zip.incomplete
3. Duplicate the two files (select them and press ctrl-c and ctrl-v) and rename the NEW COPIES to TT206_EZdrummer2_Core_Libs_Update_WIN_111.zip.incomplete and TT322_EZX_Post-Rock_WIN_100.zip.incomplete
4. Resume the downloads.
Olof Hermansson - Toontrack
Coder
Actually in the meantime I had to reinstall Windows once again. So I restarted it all from scratch and I have the same problem again, except I only tried EZdrummer2 for now. So I tried what you suggested (renamed, copied and renamed the duplicate) but after resuming the download it is still doing exactly the same thing.
Jean-Marc
Music producer & audio engineer
SoundWise
What if you download the file from the website? (MY ACCOUNT > MY PRODUCTS > use web version > …) Can you then unzip it without errors?
Olof Hermansson - Toontrack
Coder
I checked the web version and it was saying that I have already downloaded EZ drummer 2, which wasn’t the case.
Anyway, I didn’t have to try this because after several attempts yesterday and today it finally worked.
Jean-Marc
Music producer & audio engineer
SoundWise
Please log in to read and reply to this topic.
No products in the cart.
Note: By clicking the 'I WANT IN' button, you will not be creating a Toontrack user account. You will only sign up to get our newsletters, offers and promotions to your inbox. You can unsubscribe at any time from a link at the bottom of each email. If you want to learn more about our privacy policy, please find detailed information here.