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Product Manager "Lost Track" of downloads
December 5, 2017
7:30 pm CET
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mbdrmmeroc
New Member
Forum Posts: 2
Member Since:
December 8, 2011
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I downloaded all my products overnight (400GB) worth. I moved them to a larger drive since it was taking up all the space on my system drive before installing them. Now, when I login to the Product Manager, all my products have the Download button under it instead of Install. How do I get the Product manager to see that I already downloaded the products? I moved all the downloaded files back to the default download location and restarted Product Manager and all my products still say "Download"

Attached a screen cap

December 5, 2017
8:23 pm CET
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mbdrmmeroc
New Member
Forum Posts: 2
Member Since:
December 8, 2011
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UPDATE: I'm having to install each download manually. After, its installed, "Product Manager" is now up to date, showing updates and authorizations.

December 5, 2017
9:16 pm CET
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Olof
Member
Forum Posts: 598
Member Since:
February 10, 2010
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To move all downloads and change your download location, open the Preferences/Options window, change the download location and click Move Downloads.

If you moved the downloads back to your current download location, you can click Download for each. That will notice that the files are already there and will just verify them.

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