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Product Manager / forgot password / moving EZ Drummer
January 2, 2018
4:38 pm CET
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paul wright
New Member
Forum Posts: 1
Member Since:
April 25, 2013
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Hi there,

I can still login to my account via web browser but cannot login via Product Manager.

"The reset password email link " takes me to the page where I have to enter original password before creating new password. Therefore I cannot log in.

Will product Manager allow me to move EZ drummer from my external drive onto my new internal SSD drive as my new PC no longer has a DVD drive to install EZdrummer from.

Please advise, many thanks !

Paul

January 2, 2018
10:50 pm CET
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Scott E
Member
Forum Posts: 837
Member Since:
September 25, 2010
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Product Manager is not necessary to move libraries between drives accessed by the same computer.
https://www.toontrack.com/faq/how-do-i-move-the-sounds-for-ezdrummer-2/

Generally, Product Manager handles the download, installation & authorization of your Toontrack products.
Once installed & authorized, other strategies and/or tools might be required.

MAC OS Sierra / MBP '12 Retina Quad i7 2.7 Ghz, 16GB RAM, 750 SSD
SD3.02 & SD2.4 w/11+ SDX EZD, EZD2 w/32+ EZX
EZKeys: Grand, Upright, Electrics EZMix2: presets!
ProTools 12, Harrison Mixbus32C v4, Logic Pro X, Studio One Pro, Cubase

January 3, 2018
12:07 pm CET
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John
Sweden
Admin
Forum Posts: 8402
Member Since:
June 18, 2004
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Hi,

I have generated a new temp password and sent via email.

BR,
John

January 16, 2018
12:46 am CET
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Thomas Blank
New Member
Forum Posts: 1
Member Since:
November 10, 2016
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I have same problem. How do i reset password please ?

January 16, 2018
10:09 am CET
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John
Sweden
Admin
Forum Posts: 8402
Member Since:
June 18, 2004
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Hi Thomas,

please check your email.

BR,
John

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