icon-aiicon-arrangementsicon-arrow-left-1icon-arrow-left-2icon-arrow-left-3icon-arrow-right-1icon-arrow-right-2icon-arrow-right-3icon-automationicon-bleedicon-bounceicon-brushesicon-brushes2icon-circlesicon-cloudicon-commentsicon-cross-invicon-crossicon-cymbalicon-dislike-1icon-dislike-2icon-documenticon-downloaddrumsicon-drag-dropicon-drumkiticon-drums2icon-drumsticksicon-edrumsicon-electronicicon-empty-documenticon-envelopeicon-fadersicon-futurehiticon-galaxyicon-grid-editoricon-headphonesicon-hihaticon-hot-topicicon-importsamplesicon-information-invicon-informationicon-joystickicon-kickicon-like-1icon-like-2icon-lockicon-macrosicon-massenburgicon-microphoneicon-midi-exporticon-midi-searchicon-midi-trackericon-midi-tracksicon-midiicon-mix-channelsicon-mixericon-one-noteicon-percussionicon-percussion2icon-pinicon-play-1-invicon-play-1icon-play-2-invicon-play-2icon-play-3icon-plus-invicon-plusicon-presetsicon-rawicon-reverseanythingicon-samplesicon-save-drumicon-seamlessicon-settingsicon-shapesicon-snareicon-song-tracksicon-ssdicon-stackicon-tap2findicon-tempoicon-third-partyicon-three-notesicon-tomicon-topic-best-answericon-two-notesicon-usericon-videoicon-workflow
Avatar

Please register or login to post.

Register | Lost password?
Advanced Search

— Forum Scope —




— Match —





— Forum Options —





Minimum search word length is 3 characters - maximum search word length is 84 characters

sp_Feed Topic RSS sp_TopicIcon
No refund on a product that my computer cant run????
February 28, 2018
5:19 pm CEST
Avatar
Kjetter
New Member
Forum Posts: 2
Member Since:
February 16, 2018
sp_UserOfflineSmall Offline

I recently grabbed EZdrummer and a few add ons for my computer but low and behold my crapbox machine has issues with it. Latency when it is run into my DAW is awful and its unusable to me currently. I tried for over a week to make things function (added more ram as well to my computer) and had no luck. But seriously they cannot offer a refund of the product now?

Thats kind of a crap way to run a business if you ask me. There was no way of knowing it would not work before hand and then i was basically told that i'm shit out of luck. Has anyone else had this issue? Seriously i'm not pleased with toontrack now...

April 12, 2018
12:35 pm CEST
Avatar
Owen Williams
New Member
Forum Posts: 1
Member Since:
November 26, 2016
sp_UserOfflineSmall Offline

Did you try the demo version before purchasing?

April 12, 2018
3:50 pm CEST
Avatar
Steve Leach
Member
Forum Posts: 31
Member Since:
October 1, 2017
sp_UserOfflineSmall Offline

Which DAW are you using? Is there a low latency mode. Check your buffer settings as well.

April 12, 2018
8:52 pm CEST
Avatar
Brad
Lions Bay, Canada - Kualu Lumpur, Malaysia
Member
Forum Posts: 1084
Member Since:
November 5, 2006
sp_UserOnlineSmall Online

What processor class is your host? How much RAM? Which OS (version level)?
Like Steve asked; DAW? (Version, etc), buffer?

ProTools 12.x Studio One Pro V3.x Antelope Audio Zen Studio, Faderport & Faderport 8, Equator D5, DynAudio BM5A Yamaha DTXIII Hybrid, Kemper Profiler (Rack), Black Lion Sparrow (Red) A/D, iMac 32GB, i7 4Ghz, 1TB Flash internal.

Forum Timezone: Europe/Stockholm

Most Users Ever Online: 715

Currently Online: Olle, Brian, Brad, Michael, xname, Cris1808Araujo
40 Guest(s)

Currently Browsing this Page:
1 Guest(s)

×